United States Gold Bureau is a trusted company founded on the principles of trust and integrity in the precious metals industry. Its main goal is to help customers make better, more informed buying decisions and to exceed expectations. The team is known for being professional, polite, and knowledgeable, providing excellent customer service and education for both new and experienced investors. Many customers appreciate the company's reliability and the quality of its metals. They highlight the company's great premiums on metals and its ability to deliver physical gold and silver directly to customers. The company offers a large selection of investment-grade coins, including graded coins and proof coins, often at competitive or discounted prices, making it a good choice for those looking to hedge inflation or diversify their portfolios. Customers also value the personalized service they receive, with representatives actively listening, helping educate, and qualifying their needs. Some mention minor order mixups, but these are usually resolved with good customer service, including refunds and extra gifts as compensation. While some customers note that prices on certain coins can be high compared to other reputable sites, they still regard USGB as a reliable and trustworthy source. Overall, the company is highly recommended for its professionalism, quality products, and commitment to customer satisfaction, making it a popular choice for both first-time buyers and experienced investors.
4 days late and still waiting for package from US Gold bureau . they finally made it and for being cull in pretty good shape
March 2025
As a new precious metals investor, Bertram Rothe at USGB was invaluable. He took the time to educate me, not just sell. I felt informed and confident in my decisions. Highly recommend both Bertram and USGB!
May 2024
Customer service was excellent and Jeffrey ensured everything went smoothly.
