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April 2024 by Chase G.
Be prepared to time block 1.5 hr of your day to sit in the drive thru. 35 minutes in and not a single car has moved since I got here
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April 2024 by Sandy L.
I worked there as a pharmacy tech and really enjoyed the safe environment. Supervisor was well aware of their jobs and treated their employees with dignity and respect as well as their patients. I gave 4 stars because of the salaries are not based correctly. You could probably make the same money working for fast food restaurants.
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March 2024 by Saird M.
This Walgreens pharmacy (and a few others in the Cedar Park/Leander area) does not completely fill prescriptions. They have, on 11 separate occasions, partially filled my prescriptions. 10 times for insulin and 1 time for glucagon kits - in other words very specific medications for the preservation of life. When going back to get the remainder of the prescription, they refused to give me it to me because "the prescription was already completely fulfilled." They seemed to have changed the prescription my doctor sent in to match what they actually gave me. They have also changed the date of two prescriptions that I purposefully ordered before my insurance renewed; so I went from having insurance cover the whole amount because I'd met my deductible and out of pocket max, to owing a few hundred dollars after the first of the year. All this to say, Walgreens pharmacy cheats customers and I highly recommend never going here for prescriptions. Go to CVS or H-E-B.
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March 2024 by C E.
I was given excellent customer service from Krystal! I needed help with my photos and she was fantasti. She helped me while stocking up and working the front cash register. She was sweet and patient with me! Thank you Krystal!
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February 2024 by Laurel Porter
Slowest pharmacy drive through I have ever experienced
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February 2024 by Emily W.
Extremely rude in the pharmacy department when using coupons for a prescription. Acting "put out" and condescending. I asked to speak to the manager and she was the same way as the worker who is initially helping me. Very disappointing.
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February 2024 by Alexandria Aguirre
This is the absolute worst pharmacy. Twice I have been given a different person's medication and more times than I can count I have been called and told medication was due for pick up and if I didn't pick it up it would be put back. I then get there and they tell me the medication isn't ready at all and that I can wait 20 minutes for it the be done. They only ever call me to pick up when it's almost due to be put back yet it's not even ready when I get there? I have the app. I have the text set up for notifications yet never get either of those. How it medication both ready for pick up but also not at the same time?
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February 2024 by Anna Tobar
Absolutely HORRIBLE customer service from the pharmacy and pharmacist (Anna) at this location. The pharmacist also hung up on me as well, tacky and poor customer service all around. Steer clear folks, they aren’t worth your time or dime.
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February 2024 by AMOR “Positive Vibes” J
Chelse was amazing she is the pharmacist assistant, and her care to assist you is so genuine. Thank you for such great service, you would think after a long shift and at 9:25 p.m. someone would be aggravated, and ready to go home, etc. But not Chelse because she was a complete delight. Exceptional kind, caring, and genuine service.
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February 2024 by Venkatasubbu Bala
Real clowns running the pharmacy here. Ideally this place doesn’t deserve one star. The most irresponsible pharmacist. Don’t have any sense on how to handle customers. I provided my child’s information, they said they didn’t receive the prescription after 45 mins the doctor sent it. I asked the doctor to send it again while on call with the technician. She just walked away without telling anything. I was just standing there without any clue for the next 15 mins while the technician was visibly singing and dancing. Wait why am I standing here. She doesn’t bother. Real morons with no empathy leave alone professionalism.
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February 2024 by Aleatha M.
This pharmacy is the worst every time I go. Customer service is horrible! Learn to talk to people or get out of customer service. Wait in drive thru just to be told 20 more minutes, its still being prepared. With a child I couldnt wait so drove home, 4 minutes later a text to its ready, really!! Then just rudeness with two simple questions. It wouldnt hurt to tell people they give your credit card back in an envelope and staple it between the receipt and bag when they give you your script.
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February 2024 by Lucero Morales
Worst pharmacy in the world
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January 2024 by Carey Schlief
I like walgreens it's closer to where I live and I never had anything bad to say they are better than rite aid and CVS and the people who worked there are really helpful what they need is 2 people who work at the drive through window because it's a long line at night I'm just want to say that it needs work that's it don't change anything walgreens and the people who worked there awesome
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January 2024 by EandBarb Posey
Went thru the drivethru
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January 2024 by Andrea Cook
We moved to Leander 2 years ago, this pharmacy has been nothing but trouble. We are now going back to Walgreens in Round Rpck for prescription services because we can't count on this Walgreens not to lie to us and enforce fake refill status. The Walgreens on Palm Valley Bvld. is a better option if you have to use Walgreens.