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April 2024 by Chase G.
Be prepared to time block 1.5 hr of your day to sit in the drive thru. 35 minutes in and not a single car has moved since I got here
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April 2024 by Sandy L.
I worked there as a pharmacy tech and really enjoyed the safe environment. Supervisor was well aware of their jobs and treated their employees with dignity and respect as well as their patients. I gave 4 stars because of the salaries are not based correctly. You could probably make the same money working for fast food restaurants.
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March 2024 by Saird M.
This Walgreens pharmacy (and a few others in the Cedar Park/Leander area) does not completely fill prescriptions. They have, on 11 separate occasions, partially filled my prescriptions. 10 times for insulin and 1 time for glucagon kits - in other words very specific medications for the preservation of life. When going back to get the remainder of the prescription, they refused to give me it to me because "the prescription was already completely fulfilled." They seemed to have changed the prescription my doctor sent in to match what they actually gave me. They have also changed the date of two prescriptions that I purposefully ordered before my insurance renewed; so I went from having insurance cover the whole amount because I'd met my deductible and out of pocket max, to owing a few hundred dollars after the first of the year. All this to say, Walgreens pharmacy cheats customers and I highly recommend never going here for prescriptions. Go to CVS or H-E-B.
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March 2024 by C E.
I was given excellent customer service from Krystal! I needed help with my photos and she was fantasti. She helped me while stocking up and working the front cash register. She was sweet and patient with me! Thank you Krystal!
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February 2024 by Emily W.
Extremely rude in the pharmacy department when using coupons for a prescription. Acting "put out" and condescending. I asked to speak to the manager and she was the same way as the worker who is initially helping me. Very disappointing.
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December 2023 by Anthony A.
Extremely rude pharmacy staff. Contentious and arrogant. Really unprofessional and just unnecessary. Pharmacy staff seem miserable and they let it off on their customers. Disgusting.
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December 2023 by Tedd B.
I was dropping off two large packages for the Fed-Ex drop off, the two employees at the counter were very rude, and not helpful at all, they didn't seem interested in helping me at all. I will never use this Fed-ex drop off location or Walgreens ever again.
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October 2023 by Shawn C.
The pharmacy just doesn't care anymore. Good luck getting any service when picking up your prescription. They don't even have the decency to greet you when you're standing there waiting. Use Randall's or even Amazon Pharmacy instead.
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August 2023 by Lee W.
Joanna, a pharmacy tech, was very kind and helpful. I am visiting friends in Leander from east of Houston and needed rx's filled. They got on it right away! Thank you!
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July 2023 by Foster D.
Grant in the Pharmacy was extremely rude and acted ignorant. People like this don't need to be customer facing much less have a job! Plenty of people out there would love a job much less can face a customer and show good customer service especially working with people who have help needs... terrible on this individual. Definitely submitting something to the regional manager.
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July 2023 by Heather B.
The drive thru employees work efficiently. The speaker was very clear; neither the employee nor I had to repeat ourselves. The drive thru uses both lanes, which is nice. The outside lane uses the standard vacuum system to send rx and insurance info back and forth. However, here, the standard canister is gone. In its place is a permanent tray that travels. No canister theft here! Only disappointment was that they failed to record my rewards number. I look forward to using this location as my new Walgreens.
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June 2023 by Suzanne B.
This is the most ridiculous pharmacy. Here is a list if what will happen when you place refills: 1. Mobile requests for delivery stay pending for weeks unless you call 2. If they dont have you medication in stock, they just cancel the order! ( has happened twice in past week. Had to finally call to get them to order it.) 3. Almost every refill requires a second call or order to get. 4. Staff hang up on you as if your prescription is not important It is going to take some old person's family to sue them when their loved one needs life saving medication that they can get because every here is so stupid !
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April 2023 by Antonia D.
The Walgreens pharmacy here is comprised of the most incompetent dumb employees i've ever had the displeasure of coming in contact with. i go to pick up a script, they say it's not ready yet come back in 15 minutes. went back a couple of hours later as i was working, and they say it's out of stock. well the doctor is now closed for the day. how did they NOT know that morning they were out of stock? let alone the wait times are 30+ minutes just to get to the window. i mean really? to put the icing on the cake, this isn't the first issue i've had with them. they seemingly "lose" prescriptions that the doctors office confirms they've sent in multiple times. honestly if you want any kind of competent care, go elsewhere.
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March 2023 by Jeff E.
I hate giving negative reviews. You really have to piss me off to get anything below 4 stars. But this is the single worst run establishment of any kind. To say the pharmacy is incompetent and clueless is putting it nicely. If you get out of here waiting 30 minutes or less you just won the lottery. If they are out of stock of a certain medication they won't help beyond telling you they are sold out. No path forward. I wish there was a single redeeming quality about this team but they seem to almost strive for creating the worst customer experience ever.
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March 2023 by Kaelyn B.
The pharmacy staff is horrible and rude. They also lie and say they have prescriptions in stock and then when it never gets filled they say, oh we don't have it, but they never planned on telling you and get mad that you even asked. Everything is a inconvenience for THEM. Stay far away.