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March 2024 by Janae A.
After an oil change it was recommended to get a couple things done to my vehicle. I returned to do Serpentine belt and the service was performed promptly and was called soon as it was ready. The one thing i appreciate as a female customer is having a female to speak to at the front desk. Linda was very nice and courteous. She even offer the financing options available for the remaining tasks for my vehicle (est little over $1000) that wasn't mentioned before. Thank you Linda!
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February 2024 by Daniel Covalt
Oil & filter changes from $29.00. Check engine light on? They can turn it off.
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December 2023 by Adrian Ramirez
Juan took care of both of my rear headlights right when I walked in within a hour. I will definitely be back to take care of my other parts. I recommend a 5 ✨.
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November 2023 by dawn cortes
Oscar, V, Pablo everyone there are accredit to their profession. Absolute pleasure doing business with you. Great service. Very knowledgeable and worth the time and money spent. I can’t say enough about this place. V’s husband does fantastic work thank you for taking such great care with my sons truck!Services: General repairs & maintenance
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October 2023 by Brittanny White
Oscar IS THE WORST! After coming in with my sleeping child he told he me it would be a two hour wait. I proceeded to let him know I’m going to drop her off and come back. Oscar gave me an okay. My man came back to get that oil change, and Oscar pretended he didn’t speak with me. ( he never saw a lady with a child walk in) was his words which is a complete lie. After not getting the oil change he advised to come back 8pm in the morning for him to ask if we can leave the car it’s gonna be a two hour wait. Proceeded to leave and come back two hours later to another two hours topped on to that !!! Oscar also stated we could NOT make reservations! This Midas is the WORST I’ve been to! Oscar is not wanting to work wholeheartedly ! STAY AWAY.
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September 2023 by Edna Davila
went in because i had an oil coupon for 39.99 from an heb receipt. had a very pleasant experience with Chris and vilma. will be coming back!
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September 2023 by Patrick Q.
I will remove this review if Midas technicians are correct about the service they provided, regardless do NOT get welds done here. I called originally to get old rusted hardware removed for a small job I was going to do swapping my old exhaust system. The service writer recommended to bring in the new parts anyway since "it would cost the same amount of money to do that job", to which I agreed. I got a call from them later saying they will need to cut and re-weld the new parts I provided because the new ones didn't fit properly, and in good faith I trusted them and agreed for them to do it. I take the blame for this as well, I should have known better, just because they're good people doesn't mean they're good at what they do. I mentioned to them prior to the cutting and re-welding that this exhaust was specifically designed for this car but they assured me it wasn't. Got my car back and it was missing some pieces as they claimed it interfered and will damage the new exhaust; That's when I decided to question their integrity, and the company I bought my exhaust from. Midas didn't even tell me they intentionally left off some parts until I discovered that some thing's were missing. I reached out to Z1 Motor Sports about the exhaust I bought from them and they stated: "That is compatible with the factory cats. I have several customers with that exact set up on their car already." It was really disappointing in all honesty, they quoted me for $100-$250 for the job but then ended up charging me $310 for missing parts, missing hardware, and a really nasty weld job. The part they ruined costs me $299 itself which I went ahead and re-ordered to do the installment myself. UPDATE: I attached new photos of their weld and the new parts I had to buy because of their weld job.... I'm lost for words, haha. I was hoping I would be wrong but then again the pipes they welded needed to go, this was insane.
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August 2023 by Sandra Reeve
My brother referred this place to me. He had me speak with Oscar. I’ve had my oil changed and recently took my vehicle back for my front brakes. The service was awesome! No up sales. I don’t like when these kind of places approach you like a car salesman. He answered my questions and gave me a quote on how much my service would be before hand. Give this place a try :)Ask for Oscar, he’s been honest and is a friendly man.
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August 2023 by Nohely Beeman
Fast (40 mins) and simple process to get my oil change done. I also LOVE that the do an overall inspection of my car every time. Helps keep my 2001 up and running, AND reliable!
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August 2023 by Alex Gonzales
Don't come here! Last time simple brake job took about 3 hours and there excuse is we are short staffed with the music blaring! Now simple oil change took about 1 hour 45 minutes. Couldn't rotate tires because they didn't calibrate the lugnuts last time, now they won't come off. Don't waste your time, find a better qualified business.
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July 2023 by Rose Gonzales
Needed service was an oil change. I came to the Bandera location after having a terrible experience at the I-10 location. I'm extremely happy with the Midas BANDERA location. The customer service Velma provided was PHENOMENAL and very PROFESSIONAL. The lobby was very clean and well kept. Communication between tech was just as great! I am definitely going to be a returning customer! Thank you BANDERA team!
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July 2023 by Alexis Gregg
I think they are not reliable...and liars. Since I first brought it in for a coolant flush under their recommendation when I got my oil changed, my car started having issues with the coolant. The coolant disappeared from my car and when I brought it in they checked and said it needed a turbine hose replacement and it would around $300. So I am a little bothered and wonder why but I do it and think that is the end of it. Then I drive it for around 2 weeks when my car again heats up, I stop and again there is no coolant left in my engine. Tow it back to them and they say now I need a thermostat, radiator and water pump replacement for $2600. I ask why and they say because my car overheated and damaged them but I immediately stopped driving and that doesnt explain why my car overheated and leaked coolant in the first place. Needless to say I dont trust them at all anymore. I feel like they are not doing something right and are causing the issues to happen in some way. I take it to Caliber Auto Car which I should of stuck with in the first place and trust so much more but I wanted to pay less for an oil change...Well I take it to Caliber and let them know everything they check it and find that the "occtane rings" (I might have that part mispronounced or wrong but something like that) that connect the turbine hose are old and not sealing well and probably should of been replaced from midas last job. They replace those and say they dont see any other issues, costing me only $300. Not any of the things that midas wanted me to fix did they see it needing which is very upsetting because then that means midas is lying and I could of potentially fixed what they recommended and still be coming back because of problems with my coolant after since they seem to looking for money. I just recommend people stick to reliable or highly rated car shops but well I am learining lol
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May 2023 by Melonie Sammons
I bought a Groupon for the I-10 store. They don’t accept them. Was told the store on Bandera in Leon Valley did. Went there yesterday and was told I had to come back at 730 am or 430pm to get an oil change. My son took the car the following day. Then he was told they only accept Groupons 8-12 and then wouldn’t accept it because it was for the i10 location. None of these Midas no what the hell they are doing!
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May 2023 by Taylor Avila
Velma and the crew were amazing. They were diligent. Very sweet. Very kind and gave outstanding service. I definitely will be back to continue my mechanic needs here.Service: Oil change
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April 2023 by Adrian Zamora
The counter lady is nice, but my service took FOUR hours for only rear brake pads. This is ridiculous to be the first customer of the day and watching customer after customer come in and leave while I sit and wait for my brake pads. Looking at the ratings, I'm sure this is not how they treat all customers. I was just the lucky one of the day. Very disappointed