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November 2023 by Jagar Halbleib
Kim and Stephen where amazing best buying experience iv been through thank y’all! Will be back
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November 2023 by Ray Hall
Found new traverse on the internet. Set up the purchase. Showed up to complete purchase and vehicle had hood damage and paint damage on the back bumper and lift gate. Was assured these would be fixed and noted in our paper work. Also noted was the all weather mats that had not arrived. Finished purchase and left in our new vehicle. My wife carried it back a few weeks later to get the body work done and service knew nothing about it so, they stuck her in a random car. A week later I get a call that the car she is in sold and they need to get it and replace with another. Which they did. Around a month goes by and they tell us our car will be ready by Friday. Then Friday comes and it is Monday. Then Monday comes and it is Tuesday. So it is delivered Tuesday to our home. My wife received it from the driver and comes to my work to check everything out. They still did not put floor mats in the vehicle, nor were the tags and plates on it. The hood was fixed, and the rear bumper but the lift gate was still damaged with no repairs. I call my sales guy and he assures will take care of us. I don’t hear anything for a day or 2 I contact him again and he says he needs to find out when touch up can work on it. I’m thinking it’s a new car I want it painted not touched up with a paint marker, but don’t say anything. That was 16 days ago and I haven’t heard anything back.
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October 2023 by Tyler Bell
Great dealership, love the staff. Chris Maxwell took great care of me on my purchase!
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September 2023 by Tammy
Every visit to Levelland Chevrolet, I can expect that I will be warmly greeted, treated like a valued customer and friend, and the service will be completed as expeditiously as possible. Thank you!
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September 2023 by Destiny Renea
I had a good experiences with the guys at Levelland Chevrolet. Joe was our representative and he is the most energetic nice, and honestly caring individual that we dealt with. Chris in Service took care of our service needs no matter how annoying my husband and I would have been. Eddie and the other guy that we signed paperwork with were super nice and patient to explain the process to my husband and I. And the biggest shoutout to Sid and the WHOLE Levelland Chevrolet crew for getting our truck delivered all the way to Colorado on this busy Labor Day weekend!! We love our Chevy Silverado LTZ
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September 2023 by Cindy Padilla
Great customer service and very efficient staff. Was greatly impressed with the fast response to my needs.
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August 2023 by Ashley Brazil
We had a great experience with Levelland Chevrolet. Joe Gonzales is the best! He made everything easy and was very helpful. Thank you!
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July 2023 by Steve Exter
Due to under staffing my vehicle set at the dealership for 3 weeks without the problem being resolved. I finally just picked up the vehicle and will go somewhere else.
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June 2023 by Thomas Hinkle
Tyler, Eddie and Kim are the best!!! They have a customer as long as they want me. I appreciate their going above and beyond taking care of me, unlike the GMC dealer in Lubbock. Thank you!
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June 2023 by T
Every visit to Levelland Chevrolet, I can expect that I will be warmly greeted, treated like a valued customer and friend, and the service will be completed as expeditiously as possible. Thank you!
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June 2023 by Saundra T.
The service department used to be good. However the last attempted visit was awful!!! The employee was rude and cocky. Came in for an oil change and was told we couldn't get one because we didn't have an appointment. He didn't even attempt to get us scheduled for one while we were face to face. We felt like we were an interruption or inconvenience for him to come in and request a simple service on our 2022 truck. I guess he expected us to leave and then call or make an appointment through the website. What has happened to decent customer service? Going forward, we will not buy a vehicle from this dealership due to the employee in their service department.
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May 2023 by Ara J. Berberian
The mark of client experience excellence isn't when everything goes right but when sometimes things go wrong. I had an issue with my used vehicle upon pickup (broken windshield) that they took care of without question. Don't hesitate to buy from Levelland. Joe is excellent in sales and Stephen in Finance is a straight shooter. The entire Levelland staff is friendly and courteous.
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May 2023 by Elena Salas
My experience at Levelland Chevrolet was great! They were patient and very courteous. I loved it so much my daughter also bought a car there.
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April 2023 by mendoza 5
Purchased a pickup last year in January with Joe Gonzales. It was our first time shopping at Levelland Chevrolet. We had our sights on a pickup and he made it happen. We returned this past week with our daughter to purchase her first car. Again his customer service came through to get our daughter something she could be proud of and walked away with a huge smile and great experience. We returned again this past Thursday to help my sister in law find a vehicle again Joe came through. We will continue to refer and shop at Levelland Chevrolet because of Joe Gonzalez. Exceptional salesman!!
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April 2023 by David B Cates
Have purchased 2 other vehicles here before. I like the smaller dealership. Would recommend others to try them. Our sales person Nicole was great.
