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November 2023 by Arnold Hertel
We purchased a used 2020 GMC Pickup from Smith Auto Family Ford this past Saturday. They were very nice to work with, Cade Doty was our Salesman and was able to get the process of purchasing our new vehicle quickly. We arrived and was driving my new Pickup home in 2 hrs. or less. Everyone involved with the process was very friendly and professional. I would recommend getting your next vehicle from them.
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October 2023 by Tommy Runnels
Dakota Holden is a very easy salesman to work with. We did the majority of the deal online since we live 130 miles away. He made an offer and I made a counter offer. It was accepted immediately, no running to the manager. I would highly recommend Dakota and Smith Family Ford.
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October 2023 by David Duncan
I recently had some maintenance done at your dealership on my 2022 F250. I was very happy with the service by Koy. He even checked for recalls on my truck and found that it needed an update on the computer system. I would definitely recommend your dealership to anyone that needs service. Thanks again!
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October 2023 by Lee Higginbotham
Smith Auto Family Levelland service department is top notch! Expert diagnosis of my vehicle's issues, friendly customer service, and professionalism were what I received from start to finish. They repaired my vehicle to my satisfaction, and I highly recommend them!
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October 2023 by Leo Ramirez
I’ve gone to Quick Lane several times. I haven’t had abad outcome. Staff is nice and attentive. My vehicle is always taken care of!
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September 2023 by Joe Smith
We are appreciative for all our Ford needs. Smith Ford has been there all the time for our truck needs. For fast and prompt service they are there 24/7. Thank you Smith Ford.
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August 2023 by Aaron Harbaugh
Dakota and the rest of the staff were very easy to work with and made the buying process simple and easy. They were transparent and upfront about their process and responded to my questions in a timely manner. I enjoyed my experience buying from Smith Ford, and I would buy from them again if I were doing the process over.
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August 2023 by Kathleen Rumbaugh
They always are very kind. I needed a ride home and a older gentleman gave me a ride in his own vehicle, he then came and picked me up, again in his own vehicle. Who does that? He should be well compisated for his devotion.
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August 2023 by JSB
I can't say enough good about my experience with Smith Ford Levelland, TX, and Cade Doty - purchased a 2023 F-150 and he made it so simple. Cade was extremely easy to work with, no hassle or run around whatsoever. If you are looking to purchase a vehicle, I HIGHLY recommend you reaching out to Cade to see how he can also help you.
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August 2023 by Dave Proulx
When I moved to Lubbock ten years ago, the first thing I looked for was a reliable car dealership. A friend referred me to Smith South Plains. I bought a brand spanky-new Mustang, and I've been back for every oil change and any needed repairs since then. Great service staff!
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July 2023 by Richard Ellis
I used the valet service to have my vehicle picked up from my home, repaired and then returned to my garage. I came back with all the repairs taken care of an an interior and exterior wash as well. A great experience. Thanks Smith Auto Family for all you do for our community here in Levelland!
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July 2023 by Emmanuel Dominguez
From finding the right to price to signing the final papers! Everything was as smooth as a hot knife on butter! Definitely recommend when buying any vehicle!
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July 2023 by Jan Jones
Thanks to Smith Auto Family in Levelland I called the service department to setup service on my vehicle. I talked with Suzanne and setup a time to bring in my vehicle. She also scheduled a loaner for me.I brought my car in at the scheduled and was greeted with a very friendly staff. Suzanne introduced me to Sam who immediately got it on the service list. Suzanne completed the paperwork for the loaner and I was on my way.I was told it would take about three days for repairs and that is what it took.I very much appreciate the excellent care I was given. I will continue to recommend your company.Thank you and God bless you all.
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June 2023 by Jake K
Just purchased a vehicle from Smith yesterday and it was by far my most seamless dealer buying experience. They gave the most for my trade and offered the best purchase price around on the new vehicle.Mr. Holder was very easy to work with, and didn’t apply any sales pressure, and was knowledgeable about the vehicles they sold. Mr. Greene had my paperwork done in minutes, and was very patient to answer all my questions. Between Mr. Holder and Mr.Greene I might have spent 30-45 minutes inside the dealership. Any other dealer has kept me for multiple hours for the process.Highly recommend Smith Ford Levelland.
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June 2023 by Donna Pitcock
Picked up and delivered my car. No unnecessary repairs. Reasonable pricing!! Great experience with Smith Ford service department.