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March 2024 by Tammy Holcombe
It was good
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January 2024 by Junior sanedrac
We had an issue and "customer service" was just plain rude.
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November 2023 by Clint M
This the worst bus service I have ever dealt with in my entire life. The scheduling department has absolutely no clue what they are doing. And evidently cannot read a map. They will tell you one thing and if you hold your breath you will for sure die. We have been told numerous times they don't have a bus for our pickup and we see the bus go right past the house. Or better yet pass it on the way to town. I can't believe the owner of the company can't not being able to get a grip on his buisness. Hope fully they can pull there head out and get there service on top. NOT IMPRESSED AT ALL.
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August 2023 by Julio Chavez
I have been using Spartan bus for 4 months already for work purposes it helps me a lot going to work and an ride home .. Good employees and friendly service and always on time when I need to go to work..
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June 2023 by Chuck Hood
Phone resevation tell you one thing, drivers arrived when they arrive.
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June 2023 by Lynn Preston
This is an awesome asset to rural residents. They are friendly, respectful, punctual and knowledgeable with excellent communication and driving skills. Thank you!!!
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April 2023 by Melissa Garcia
The drivers are really friendly and help passengers with care. If there is a wheelchair and I'm in the way they will politely accompany me to another seat or try to work quickly so I can sit down again. The office however could use some work. I'll call for pickup and have to wait an hour and a half most times because whoever answers will forget to let the driver know. But if Mary or Brittany answers they are very attentive and make sure to help in any way they can. Also scheduling a ride is a breeze and I hardly have any trouble getting a ride even though I live a ways out of town.
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February 2023 by Cindy Scott
A majority of the drivers are not very friendly, and drive erratically, it's okay if you must do it but I wouldn't recommend it unless you can get a ride with Allen he's a great driver with great customer service and actually cares
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January 2023 by Chris
I guess public transportation drivers park and block ramps and parking spots, when there is a bus lane
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November 2022 by Elke Olson
Provides good service if wasn't for Spartan, I couldn't be going anywhere since I am in a wheelchair and have no vehicle of my own . there people are friendly and very helpful.
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November 2022 by Jo Ann Williamson
I flew into Lubbock for a funeral that was being held in Levelland once I got here it came to my attention that there are no ubers or lyft or even a taxi service... which left me wondering how I'm going to get back to the airport on Friday... I contacted Spartan transportation and scheduled a shuttle for Friday at 8am... They called me at Thursday At 5:50 PM to tell me that they would not be able to provide transportation in the morning which left me scrambling to find a ride
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November 2022 by Katie Lee
Love these people that drive for us always on time,very polite, always goes above and beyond I can't thank ya'll enough for what ya'll do Thank you!!!
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November 2022 by Becky Rogers
2007 needs to slow down and turn off their brights. Thought they were gonna rear end me. Be glad I don’t call your boss. Just leave a message here. Idk maybe i will call your boss. Gave you a warning by pressing my breaks. Didn’t seem to matter though. Wonder what your passengers think about your driving.
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November 2022 by Ashley Raymond
Spartan was supposed to pick my son and I up from Lubbock to take us home I live hour and half way from Lubbock my son was getting a procedure done and they kept calling me asking if we’re done yet I told them no they said that was last bus in the Lubbock area going back to we’re I live I told them this is well call so after we got out of the dentist I called they said spartan would be a hour to pick us up we waited hole hour than I called they said my ride was completed which that was a lie they never picked us back up so me and my son was outside waiting for one of my friends to pick us up we was outside from 3 to 5:30pm I will not use them again!! This is the second time this happened once happened in November they said that wouldn’t happen again!!IF SPARTAN DEIVERS CANT DO THERE JOB RIGHT THEY SHOULDN’T BE WORKING THERE AT ALL AM SO UOSET THAT THEY LEFT US AFTER MY SON HAD A PROCEDURE DONE!! There so in professional and rude and lazy!! DO YOUR JOB RIGHT SPARTAN
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November 2021 by Kristopher Lomas
They are reliable, easy on your wallet, friendly and covid safe!
