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July 2023 by Ashley Jacot
They won't fix the cold brew machine. It's been down for over a year. The lady wants to try and tell me that it's only been broken a few days, not true. I'm there almost every morning, and it's never been touched. I don't mind going to a different 711 that does have theirs fixed.Not sure the lady but she tried to double charge my husband on his 3 monsters and was giving such an attitude towards him, he just walked out and we went some where else. We were out like $15.They only have 2 pumps working and never can say when the others will be fixed.
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November 2022 by Angela Robinson
When I tell you this women Rebecca charged me twice and then tried to not give me my item was insane she needs to be fired she has the worst customer service and is the most disgusting person ever
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October 2022 by Krissy pitts
Really 7/11? Can we not find better. Staff ? “Rebecca” has to by far be the worst customer service rep. I have ever come across in a while , we have to do better.
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September 2022 by Krissy P.
Really 7/11? Can we not find better. Staff ? "Rebecca" has to by far be the worst customer service rep. I have ever come across in a while , we have to do better.
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August 2022 by Jvaughn tellis
I repeat do not swipe your card there. I repeat do not swipe at this mf store
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June 2022 by Lindsey Danielle
They will overcharge you on everything and then tell you that they wont change the price even though they are engaging in false advertisement. Also their staff is beyond rude. Never again.
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October 2021 by Sir Mocca
Staff doesn't seem to pay attention to customers waiting in line. Obviously need someone teach proper I.D. etiquette. Seen 2 (I assume regulars) younger gentlemen buy beer who could have been 20 years old and not get their I.D. but when I approached I need ID for my tobacco? I obviously look older than the gentleman who were buying alcohol... I go to all 7\11 gas stations in Lewisville. This one need a lot of work.
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May 2021 by Lori Nicholosi
Funny I was gonna put a review if how sloppy and lazy these employees are here and how dirty the store is and I looked at some other reviews and saw all 1 stars ... Wow ...hey owner you should listen to the customers your losing money ... It's not just one mad customer it's all customers saying the same thing...needs a lot of work down here but the 7 11 up the street at cross timbers is everything your corner store should be and more.. take lessons
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November 2020 by Cristopher Mocca
Staff doesn't seem to pay attention to customers waiting in line. Obviously need someone teach proper I.D. etiquette. Seen 2 (I assume regulars) younger gentlemen buy beer who could have been 20 years old and not get their I.D. but when I approached I need ID for my tobacco? I obviously look older than the gentleman who were buying alcohol... I go to all 7\11 gas stations in Lewisville. This one need a lot of work.
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August 2020 by Mister Bryant
Stephanie is very unpleasant. Rude even
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July 2020 by Roy Littleton
Got my lotto ticket wrong
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June 2020 by Terrell Capeau
Good people but bad cleaning
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March 2020 by Goonswarm
Young lady working here is wonderful great customer service ? the Spicy Wings are a nice snack as well, Thank You
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December 2019 by Jon D
Can't cash scratch-offs, rude employees, expired products in multiple places, and one employee told me I was incorrect about the expired milk and he wouldn't even let me show him that it was in fact over a month expired. Will be calling a health inspector
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November 2019 by Brawn Lewis
Wish they could clean their stores but oh well