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March 2023 by Amanda Fortener
I would not go here to rent. It's a waste of time. I tried to get some furniture through them. They would not lease to me because they said my husband had a debt to them which is discrimination because I have rented through them in the past and there was no problem and now all of a sudden I tried to rent furniture through them and they tell me I can't because of my husbands account my account is completely separate from his account the GM told us it would be no problem to lease in my name and we were told by corporate to go to a different store because the Denton store was very rude and would not lease to us do not waste your time here
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February 2023 by Moses Vega
Jordan was professional, courteous and treated me like I was a family member. I appreciated his manners and friendliness. I will definitely be back to this store because of him.
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February 2023 by TheSoPro Bro
Jordan is the epitome of professionalism. From the moment he picked up the phone, I was impressed by his professionalism, promptness and knowledge of the products he’s selling. To say that the buying process was streamlined is an understatement. Jordan made me feel comfortable and I knew I could trust him to get me the best deal possible. Upon entering the store in person he was professional, well dressed, and personable. It’s safe to say I will ONLY be purchasing from Aaron’s and will recommend Jordan to all my friends and family. Thanks again Jordan!
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February 2023 by Whada Fadompin
Jordan was professional, courteous and treated me like I was a family member. I appreciated his manners and friendliness. I will definitely be back to this store because of him.
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January 2023 by Fran Wilson
Horrible services I called to place an order and was given the run around I was told my item was order but it wasn’t order correctly. The employee was rushing me off the phone and order the wrong. Item. I called back to speak with the manager Leo he was no help at all he gave me the run around he told me he would help me find a king mattress and get it delivered the same day he never called back as promised. I found the item in the colony and ask could they transfer the mattress to the Lewisville store he said will tell Leo to call he never called me back that day or the next day. I decided to reach out to the Carrollton store and I was provided great services and I have now requested to transfer my account .I will not refer this location to anyone. Horrible services .
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February 2022 by Shelly Garvin
If I could leave 0 stars I would! Even after you make your payments and you have proof that you make your payments they still call and say that you did not make. your payments! All they want to say is no you did not! This is after every payment! My advice is take your business elsewhere. No one needs or deserves this harrassment!
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November 2021 by Denisha Turner
Everyone has been great thier I love it here I'll be back soon love , Denisha turner
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June 2021 by Delanya Jackson
Worst place ever bad customer service and they don’t deliver when they say the will..instead of a manager contacting me to correct the situation my money was refunded which I have yet to receive.. they need to shut this place down I will be going to corporate about this.. from what I hear it’s a on going situation.
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March 2021 by Devona Maxie
Amazing staff!! Helped us with all our needs. Quick and efficent!
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September 2020 by Bryana Williams
Terrible customer service. I went in and applied for a sectional set. The sales manager Josh or something similar let me know that the couch was still in stock and in fact would be able to be delivered in a few days and that someone would reach out to me to set up delivery time. I came in the store i was greeted found the couch on my own and the entire time he was sitting on his phone saying okay this okay that. Totally unattended the entire time being there. Few days fly by i sell my old couch expecting my new one. I called to check in. Conveniently Josh or whatever the guys name is was not there. The person is accounts management told me he could not find any of my information in there system. Also the grey sectional with swivel was out of stock now. This is unacceptable. No one has reached out to me since. I went to Bellas furniture got a couch delivered the next day. Employees should follow up and give accurate information and be attentive especially since i was the only customer in at that time. Poor customer service poor experience if i could give this store 0 stars i would.
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October 2019 by Jessica Moore
This Aarons has earned my business. After a bad encounter with Carrollton location these guys have exceeded my expectations ans are happy to help.
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September 2019 by James Ary
Poeple are great at what they do
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September 2019 by mad max
Great service good staff
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July 2019 by Tara Bell
I bought a brand new Maytag washer and dryer set and I hate it from day one I have to dry everything twice and the washer doesn't even submerge the clothes in soap and water and will leave stuff still on them to have to be washed a second time as well. I'm better off handwashing and hang drying my stuff....Complete waste of $1300😡 😔 This pillow just came out the washer and still wet but guess what not clean!!!!!
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July 2019 by Sandy Serna
Horrible experience, won't rent here again , always a new staff been renting with Bestway for years and this is why I will continue!!!!!!!!
