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March 2024 by Arren V
Great experience at this location far better than the other locations/ rental services.
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March 2024 by Eduardo Salmeon
Rent cars regularly from this location, Quick and easy every time. Friendly and knowledgeable staff
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February 2024 by James C
Justin and Javonte are great guys! Rent quite a bit from them for business and easy to work with cars are always clean.
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October 2023 by Andrea Poling
Smooth check-in and check-out process. Exceptional customer service, friendly and attentive. Javonte was remarkably polite and displayed a positive attitude.
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September 2023 by Vanessa McCormack
Amazing customer service ! Would definitely use again
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January 2023 by J LoveMN
This place thinks it's okay to rent out cars with paint damage and scratches, a windshield with a crack in it and that needs an alignment cause it was constantly pulling to the right when driving. Very irritating when driving on freeway. Claims that was the only car they had left before i even knew about the driving issue. Never renting from them again!
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April 2022 by Tracy Mattingly Kirk
Reserved vehicle on Priceline far in advance, picked up here at Fox Avenue location in the strip mall. Much cheaper than any other option. Was worried because price was so low. They did answer the phone when I called with a question. No problems. Good service.
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March 2022 by Trinh C.
I made my reservation 1 month ago and today they did not have a car for me. What good is a reservation then? No apology, nothing. Left me hanging. Way to go!
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February 2022 by J Wall
This place thinks it's okay to rent out cars with paint damage and scratches, a windshield with a crack in it and that needs an alignment cause it was constantly pulling to the right when driving. Very irritating when driving on freeway. Claims that was the only car they had left before i even knew about the driving issue. Never renting from them again!
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January 2022 by Austin S.
Due to transmission issues with my car I was in the unfortunate position of having to pay for a rental vehicle. My car is under warranty, but the dealer's are all backed up so it will be a week before they can diagnose and determine it is an issue covered under warranty, at which point they will put me in a rental. That being said, Justin, was one the most helpful and genuine rental agents I've ever had to work with. He got me in and out in under 5 minutes. Didn't try to up-sell me on coverage I had already declined and got me out the door as soon as I came in. This location is in a totally random shopping center, but if you're close by and in need of a rental I highly suggest giving them a shot.
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October 2021 by Robin K.
Turned car in a day early, I handed the keys to the counter attendant, he asked if he could just email me the receipt since it was about 15 minutes before they close and he had a person in front of me. I said sure, assuming in good faith he would check my car in the day I brought it back. Much to my disappointment he didn't check my car in till the next morning which added an extra day to my rental. I called and spoke to the same employee, who said he would fix it. 2 weeks later, never corrected and I have since had no luck getting anyone to answer the phone at that location. Sent an email and still nothing. So my advice is, don't leave the counter until you have a receipt in your hand, regardless of any inconvenience it may cause the staff. (It also shows my car being picked up and starting the rental at 3:56 AM, didn't pick the car up until after 5:00 PM)
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July 2021 by Kristine Soto
Not super clean. Just irritated because you can't call the branch directly, the 800# has you on hold forever. Don't try to return a car early because they'll make you check it in and it's most likely you won't receive a refund, but they can rent out the vehicle again.
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June 2021 by Erin Fointno
Robert was soo accommodating! Fast and efficient service! I would recommend this location to anyone!
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June 2021 by Traci E.
It's always great when you arrive at your destination to quickly get on your way - whether traveling for business or pleasure. Beyond the wait for the car rental bus from the DFW terminal - we had a short wait in line with a few people in front of us. Our agent was friendly and efficient and she quickly got us on our way. We were politely offered a reasonable upgrade which I loved was an offer and not pushy like I've experienced on other trips. The car ran great and served our purposes for a business and leisure quick trip. When returning the car - they had our receipt before we even stepped out of the car. Great service!
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May 2021 by Kimberly Tutson
Justin is awsome!! 5 star customer service!!!