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February 2024 by Ashleigh Blandin
Staff is kind and caring. Karyn, a breakfast attendant, asked my reason for visit. Unfortunately my reason was to clean out a deceased relatives house. She was compassionate, and the next morning met me with all sorts of information she had found for me on my behalf. She even remembered my name. The man at the front desk was equally kind and ensured I had everything I needed and was treated well. I will definitely stay here if I need to come down again.Nearby activities: There is a 7/11 right next by that has a lot of hotel room friendly offerings.
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February 2024 by Timothy Ostaszewski
I usually don’t stay at Best Western. I travel a lot for work and have several bad experiences. I read the positive reviews and decided to try this hotel because it was so close to where I was working. I stayed 6 nights and was not disappointed. From my first encounter with Joseph to the end of my stay, the customer service was on point. The rooms were large and very clean. Breakfast each morning with Karyn was delicious with lots of options. This hotel was better than 4 star hotels I’ve stayed at. I was extremely impressed. The whole staff deserves to be congratulated on superior customer service. Thank y’all for a wonderful stay.
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February 2024 by John Langerlaan
We stayed recently for 2 days while in town for a wedding. The rooms were excellent, clean and comfortable. Staff was courteous, friendly and helpful. Morning breakfast was great and looked forward to. Marilyn and ladies did a great job in the morning, very attentive. Housekeeping staff was excellent. Front desk managed and staffed with can do attitude. Will stay again !
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February 2024 by sonia chavez
This was my first stay at a best Western. Joseph was very helpful , rooms were clean and staff was very friendly.
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February 2024 by Fernando Gonzalez
Friendly staff. The lady named Karyn in the breakfast room is lovely and very welcoming. The rooms are huge and sound proof.The automatic coffee machine in the lobby has lots of options.Veri highly recommended hotel.
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February 2024 by Robert Smith
Great location, the breakfast was always stocked and fresh! Different food for breakfast everyday, and a great location close to the mall!Rooms: Rooms were nice and clean, up to date style.Food & drinks: Great fresh breakfast every morning and Karyn took great care to make sure we had what we needed.
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February 2024 by Hailey Rangel
Amazing service, amazing breakfast, and the staff is so sweet and helpful. Karyn is great!!!
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January 2024 by Kris Cook
I was provided a night here when my airlines comped me after a delay caused a missed flight. The location was conveniently located in the airport's vicinity and a 24h convenience store next door was helpful in the event of my unanticipated stay. Complimentary breakfast was very nice.Noteworthy details: Staff was very accommodating.
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January 2024 by Thomas Bedwell
We stayed here for a weekend getaway. The hotel room was comfortable, the breakfast was delicious with several options, and the staff was friendly and helpful. A big thank you to Marylyn at breakfast, she went out of her way to provide what we needed to start our day.
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January 2024 by Lori Shaw
Marilyn made us an amazing breakfast and is super sweet and so friendly. All the staff was so friendly and accommodating definitely coming back to this place!!
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January 2024 by Kelli Lawrence
Customer service was GREAT!!! I have no complaints about them. Room is nice and clean. Would visit again!!!Rooms: Great rooms. Clean and comfortableWalkability: It was close to storesFood & drinks: The food was warm and very good
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January 2024 by Priyanka Jain
Carlos and the lady at the breakfast time are amazing. Super sweet, helpful and always smiling.
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January 2024 by Avery Cain
Went to check in yesterday morning to get a room and left to grab money for the deposit, when I returned I was denied service for an unknown reason after it being my first time at the location. I slept in my car the rest of the night (which I have no problem doing since I traveled out of state to see family) during the night in my car, there is crackheads dealing drugs on premises and I was woken multiple times with gunshots from across the street. THIS IS NOT A SAFE PLACE FOR A FAMILY TO STAY or anybody in that fact. For me to be denied as a diamond select member is outrageous. I hope y'all find a better hotel because it is not what it seems.
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January 2024 by Crystal Ruemenapp
After a very long day of canceled and rescheduled flights we found ourselves here for a short stay between connecting flights. The room was spacious and clean. The gentlemen at the front desk was helpful with arranging our taxi and offered us coffee. Very kind service.
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January 2024 by Eric Vallelian
Beautifully maintained hotel with comfortable, clean rooms and welcoming staff. Marilyn and the other ladies who manage the delicious and varied breakfasts are friendly and keep the breakfast area well-stacked and spotless. Lee in reception greeted us cheerfully and was so hospitable. He made us feel like we were staying with friends. We have found our DFW hotel!Rooms: Comfortable, quiet, and cleanNearby activities: Convenient to major highways, shopping, and dining.Safety: Well-lighted with security doors.Food & drinks: Delicious breakfasts with a wide variety of foods served in a well-maintained and clean breakfast area.
