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February 2024 by Franchell Mallory
This place is unbelievable. Please people don't waste your time PLEASEEEEE!!!!!!!!!
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January 2024 by Steve
Awesome customer service ?
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November 2023 by Swarm Band
Buyer BEWARE! I have finished off my payments two months ago and they are still charging my card for what they called "insurance" and also I just got a notification that I owe them more money today. I was told yesterday the payments would be reimbursed and I haven't seen anything besides a new pending transaction on my account. Also everything I brought from them is already needing to be replaced, they sell cheap junk and gouge you on the price. Avoid this business at all cost. If they keep billing me and don't pay me back for what they fraudulently charge me, this will turn into a legal matter very fast.
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October 2023 by Pail S.
They never delivered my furniture. They said they refunded my $100 but here I am 3 days later and still no refund. Obviously they just want your deposit then give you the run around. I needed that $100 for my kids and they don't care who they take it from
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August 2023 by Kim Hopkins
It was a little busy when I arrived but Jeff took the time to answer all of my questions. He was very professional and courteous They have very nice quality furnitire . If you are looking for a nice living room set, or bedroom set. Actually they even have washers, dryers, refrigerators and dinnig room tables. Bestway is the place to go!
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October 2021 by Rickey Walker
I've been getting merchandise from them for 3 years and they have always treated me well and gave me a awesome price on the 90 day payoff.. Jeff and the crew are ever helpful and great at making your home comfortable ..
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September 2021 by Ruth N Ragus
I am not happy with the store. I rented a desk and chair for a month as I had travelled to DFW on business. Items were picked within the 1month but they keep charging my credit card they have on file.
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March 2021 by Ashanti Wickware
Couch had bedbugs and had to send back.
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February 2021 by Jinks Wax
No Star! I bought furniture from them and it was infested with BED BUGS! Starting fresh in my new apartment and the first piece of furniture I bought was from them was infested and they tried to say it was me. I went to see them the next day to inform them to come pick up the couch and he said ok and picked up a big sprayer to treat bed bugs. If they have that on hand then of course they have a BED BUG PROBLEM. THEY HAVE YET TRIED TO REFUND ME
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February 2021 by Justin Bree Ford
Customer service is AWFUL! I’ve never been treated so poorly as a good customer. I’m throwing my money down the drain for a company that doesn’t care about me one bit. I’ve been paying on a BROKEN electric couch for 12 weeks with no end in sight. Every time I ask for an update on the fix, I get told I’m going to get a call right back and not once has anyone called back.. including the district manager! I will be taking my money elsewhere.
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February 2021 by Justin Ford
Customer service is AWFUL! I’ve never been treated so poorly as a good customer. I’m throwing my money down the drain for a company that doesn’t care about me one bit. I’ve been paying on a BROKEN electric couch for 12 weeks with no end in sight. Every time I ask for an update on the fix, I get told I’m going to get a call right back and not once has anyone called back.. including the district manager! I will be taking my money elsewhere.
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February 2021 by Bree F.
Don't recommend!! I pay $400 a month to this place and they don't even have the courtesy to call me back or update me on their most expensive couch set that was broke during delivery 12 WEEKS AGO! The district manager doesn't bother calling either. I pay on time every 2 weeks. I'm a great customer and I've received horrible service. Will be taking my business elsewhere
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February 2021 by The lo down With Lo Lo
Do not I mean do not buy ANYTHING from this place. My partner bought a couch from them and they took 2 hrs to deliver. One person brought the couch over on 1/6/21 and that night she was bit from bed bugs. KEEP IN MOND SHE JUST MOVED IN THE DAY OF!!! Very nasty place very unprofessional, if nothing is done we call the BBB and have an health inspector come and trust me you don’t won’t the problems I have in store.
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February 2021 by Donald R LaCombe Jr
The worst customer service experience I've ever had...
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December 2020 by Fantasia Childress
I do not recommend this place!!! They draft your account without your permission they hound you for payments the day before due date and then the day of!!! They call you before the place is open who does that!!! Bro you guys ain’t open yet why are you calling me for the payment the day it’s due!!! I know when the payment is due
