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February 2024 by Sundeep Koti
Manuela is very helpfull with whatever the info you want. She is an absolute star. Be packages and anuthing she always comes forward to help people.
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February 2024 by Christyn Henderson
Ariana Ibanez helped me get into my new home, she was so sweet and informational. From the time i filled out my application to picking up my keys has been a great, smooth process! Everything was handled in a timely manner and move in was so simple, the best experience I’ve ever had with moving.
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February 2024 by Terri Zollinger
This was handled quickly and efficiently
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February 2024 by Deisy Moreno
Manuela was able to find my package that I had lost. Her service was excellent, thank you
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February 2024 by lydia Howard
Please notice that most of the 4 star reviews are about Manuela, who takes care of the Luxer lockers and White House and isn’t the problem! Please do your research!All these 4 star reviews are fake!!!! Everyone I have talked to feels the same way. Please read the 1 - 2 star reviews before leasing here so you have the full picture!So we have been here for almost 2 years now.We have had countless issues including flooding, black mold, people stealing things off our porch, water damage, someone leaving poop bags all over our front door area and side area of our first apartment.We were frustrated with all these things but the worst things that have started happened when I had to BEG them to let us transfer to a new place immediately due to the black mold that was making me sick. I have kidney disease and have had a transplant, so I get sick very fast. They fought us and wanted us to wait 2 weeks instead of moving into the same type of apartment they had available already. With some fight they let us move in. Unfortunately, things haven’t been great for us in this new area. Maria the leasing agent gave prospective tenants keys to enter our apartment to tour it. We had already been living in the unit 2 months. When this happened, I called to complain and she came to say sorry. Instead of waiting for us to answer the door, she just unlocked the door and entered in… which is illegal. They said sorry and I was very nice about understanding things happen, and that was it. Well we also had someone try to break our door down while I was home alone. Which was a horrible experience. We now have had issues with the upstairs neighbors who make the whole walls shake so bad that our lights have fallen out of our ceilings and paintings fall off the walls. I wish I could post a video here but I have posted on other socials. We have complained many times and they said they were going to move them to a different unit or get this stopped but then never responded. Lisbeth promised my husband and I that she would personally update us and help us with this issue. When she said that, we left the front desk thankful that she was listening and wanting to actually do something. We have documented a month and half or two months worth of noise violations and violations from them in general. On top of having to call the cops multiple times due to safety issues. We’ll, it’s gotten so bad that the cops have had to come again. We can’t sleep due to the noise through the night and I don’t feel safe because they hand out keys to anyone to just enter our apartment on top of them opening our doors whenever they please. PLEASE PLEASE DO YOUR RESEARCH AND GO SOMEWHERE ELSE. We can’t wait to move. We pay our rent on time and follow the rules and they could care less about helping us, but will protect people and their employees that break the rules or violate tenets rights or their own lease violations. On top of that issue, the apartments aren’t kept up well. Please do yourself a favor and go somewhere else for the same price! Also if you want to see the videos they have been posted on social media
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February 2024 by Ricardo Montero
Excellent attention from Shantia Boswell, she really is a very attentive person, without a doubt I am very happy to make my contract with her 100% recommended
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February 2024 by ANA TERESA VEGA DE GONZALEZ
Manuela, her attention is excellent. Thank you so much. God bless you
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February 2024 by Kourtney Yarbrough
Manuela is the best when it comes to White House packages!! Every time the delivery driver mess up she is there to save the day!!
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February 2024 by Kuzi Sikazwe
Shanties Boswell has been very helpful with my apartment transfer procedure. She has literally walked me through every single step of the way making the process very easy. I'd like to thank her for her professionalism and patience with the whole process. Wish they were 10 stars I'd definitely give her that. Thanks again
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February 2024 by Jennifer Dickson
Manuela, get this woman a raise!!! I just moved in a couple of weeks ago so I can’t speak to anything else, but when I walked into the White House to pick up my first package, she went so far above and beyond to guide me through the process, I thought for sure she must be working for the locker company! Great job, Manuela at the White House!!!!
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February 2024 by Tahiri Ramírez
Manuela. Excellent attention. Helped me recover my luxor package
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February 2024 by Angel Peña
Mrs. Manuela, excellent service and very kind, thank you
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February 2024 by Yohana Rojas
Manuela provided me with excellent service in finding my package.
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February 2024 by Jossana Naveda
Manuela, very good attention, excellent ? thank you very much
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February 2024 by Fernando Montiel
Andrea and Shantia are excellent staff with a lot of kindness, skill, responsibility and, above all, experience in handling their work. Congratulations
