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November 2023 by Peyton Sparks
So far completely disappointed. see photos of breakfast room at 7 am. No one was around representing hotel.
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November 2023 by Crystal Saucedo
Air Conditioning- not really working.Hardly no breakfast. No coffee. No cold drinks. The bed sheets were horrible.Noteworthy details: Not worth it.
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November 2023 by Hena Patel
Wonderful staff, great service, rooms were very clean and great location to the airport. Highly recommend for anyone flying in to Dallas, centrally located to many great restaurants and food options, right off the expressway, very convenient!
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November 2023 by Roderick Givan
This hotel is nasty not clean at all has a terrible odor smell in the entire building including rooms front desk service sucks they don’t know what they’re doing and you will not collect points here if you are a hotel choice memberRooms: Nasty bad odor
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November 2023 by Jonnie Lifechaser
Our room was clean and wonderful! It smelled good and was way better than expected after reading the reviews. The breakfast is free and very typical of all hotels these days. Can't complain because it's free. The service was excellent! We took our 2 small dogs and there was no charge for them. The pool was indoors and beautiful! I'm SO glad we stayed here. We'd stay again, no questions about it.
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November 2023 by Herlin Javier Ponce
I love my stay I was on my work trip with the crew for couple of days and we liked it here. Whenever we get a chance we are definitely coming here again no matter what. My room was cleaned everyday. I loved it.
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November 2023 by Sarah Simic
We left early. There was mold on the bed and the elevator is years behind on inspections. You can hear banging and music though the night. I’d love my money back for the night we didn’t stay there, everything about the room was a dealbreaker. We left the state a day early.
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November 2023 by Scott H.
Owners are thieves liars and cheats. I would not ever stay in this hotel again. I would recommend no one stay in this hotel. Do not accept the $50.00 incidental charge to your card. They will not refund.
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October 2023 by Paul Wysocki
Staying here 3 days for a wedding. Room is OK and large, bed is good, AC works OK, reasonably clean. But the TV is a mess. No channel guide and no way to figure out what is on except by killing channels 1 at a time. Gave up after 45 minutes. Channel labels all wrong too, just to make it worse. Wanted to watch sports but there was no sign of local Dallas channels, makes me wonder if this TV coverage is stolen.Also, breakfast is not great, pretty sparse. Ran out of phony eggs by 8:20 AM. Noone monitoring the food. Everything cold. Coffee maker labeled as out of order. Someone needs to go buy one rather than label it out of order.Wife complained that room smells like stale smoke covered up with deodorizer. Didn't bother me as much as her. Room feels humid, like AC is not taking out humidity. Also, main light in bathroom is dead, made shower area dark. Lack of adequate lighting in sofa area. No way to read in there.Overall is an OK stay, but needs some effort to work on multiple annoying issues.
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October 2023 by Jose Raul Morales
I love my stay. I stayed here for almost a week but I don’t have any problems while my entire stay. Hotel is very secured in a very good area. Housekeeping staff was great my room was cleaned every time I come to room each and everyday.
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October 2023 by Amy Raley
The staff was very friendly and they tried to keep it clean but the whole property is a little run down and in need of refurb. Our room door was open when we got there it wouldn't shut unless you put your shoulder into it. There was hot sauce on the counter and spilled on the floor And the ac didn't work very well at all. TV reception was not good and WiFi kept kicking us off. Not a great place for me to try and work. Although it was close to stores and restaurants there was no good way to get to them if you were walking and driving took some creativity due to one way access roads.
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September 2023 by Gena Morrow
This hotel was tidy, with nice, immaculate rooms. The staff was welcoming and friendly. It will be our go-to place when we visit family in Lewisville!
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September 2023 by Joness Alexx
I was with my girl and I loved the stay and will be back here for sure. Staff is very accommodating and helpful and they were p chill about everything, it was not a breakfast time but I wanted juice and they gave it to me free of charge.
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September 2023 by Isaiah Farris
I don’t usually do reviews at all, however this hotel was wonderful beginning with check in with Ace he was very welcoming and helpful, to the well kept and comfortable rooms, breakfast and check out.
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September 2023 by Christopher Strong
The visit was amazing! The front desk was very polite and welcoming. The room was spotless. Even the breakfast was a step above. I frequent a lot of hotels, and this one was a step above. I am definitely coming back to stay here.
