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January 2024 by Ashley Torres
Mr. Carlos's helped me and my husband get approved for a loan for a new iPhone, he was very professional and patient with us who don't know much about technology.
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January 2024 by Donnie McCpwan
I received a great customer service at cricket right here on business 121 from Carlos he's a good sales rep he have great customer service skills as well and he sold me my first Google razor
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December 2023 by Fernando Vrabo
The Hispanic man who is there with Chinese hair and chubby offered me a special which I paid for and after 4 hours he told me that it couldn't be done, I asked him for my refund and he didn't return all my money and he took me out of the store and now every time I boi making the payment insults me
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November 2023 by Nona Eli
Carlos was a new hire we were told upon entering the store. Clearly didn't realize that as he had knowledge and navigated us to a better deal and helped me save a few hundred bucks!!! Good clean neutral conversation between him and my husband to make the time there comfortable quick and successful..SATISFIED CUSTOMERS!!!!!
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September 2023 by Lupe Ortiz
Great customer service. I give them a 10
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September 2023 by Mando Reviewer
Store was closed on a weekday 12pm. 8/21 very unprofessional with no signage.
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July 2023 by Michael Skinner
We went in to switch a phone. The person working was rude, did not return the original phone to us, requiring us to go back the next day to retrieve it. The young lady working seemed indifferent and as if we were bothering her. Very poor experience.
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July 2023 by Chris Dodger
Went to get an issue on my cell phone fixed...... worst customer service experience ever. I would fire the young lady working on Tuesday the 13th.
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March 2023 by Action SLAPPERS
Two employee there, Unprofessional and not know what they are doing!! Never go back, waste time, regaret to went there.
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November 2022 by Donna Grimaldo
Just showed up at 630 and its closed. Door and online says closes at 8. Sat in my car for a few mins and i see a head poke out from behind the door to the back. I even knocked.
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July 2022 by godbucket
You know, the staff were very friendly and helpful, but if I had to pick one criticism it would be the quantity of staff. Sure there's times when it's dead and no customers at all, I get that. But then 10 walk in at once, the 2 employees can't deal with them all, then 8 people walk away angry. Hire more staff, easy solution!!!
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May 2022 by Klundra Spikes
Slow and poor customer service.... Adore signed me up for new phones she was agreeing to everything I said but had to go back and fix everything. Signed me up for a new number not asking me which zip code I prefer... Which left me stuck with a area code I can't not use for jobs... Her best option after having me swipe my card and was to pay more money. When it's her job to ask whick area code I prefer... I am not satisfied with my service I've paid too much money not to be happy... She was basically rushing me to spend instead of making me feel like a guest at cricket
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April 2022 by Raul Martinez
The 2 ladies there were very nice and helpful!
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March 2022 by Justin Smith
Crystal at this location is very nice and helpful. Exemplary customer service. Thanks ?
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February 2022 by Bryan Hein
Worst employee - Julio. I can say he is probably the best at running off customers.This location apparently plays by their own rules & policies. I came in to buy a phone and was refused service. I asked for their policy and was told "I can refuse service to anyone". He gave me a business card so I walked outside to call to speak with a manager. Well it was the store phone. He answered and told me he was the manager. When I called his bluff he said I don't have to give you any info.
