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November 2023 by Jason Barnett
Everyone that was working on this day was very helpful even though the store was very busy. The store has a big selection that gives you many options to choose from. Staff answered questions and spent time to make sure that I (and other customers) was comfortable making the right purchase. Great experience, this is an awesome store with excellent customer service!!!
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November 2023 by Thoris Johnson
The Lewisville store is my go to store for all of my motorcycle needs. Staff are very knowledgeable, courteous, and they go out of their way to ensure my shopping experience is top notch. I’ll definitely continue to do business with this location and I will continue to recommend them to my fellow riders.
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November 2023 by Damon Young
Reserved a tire and was able to pick it up same day. Was in and out of the store really quick thanks to the awesome service provided at the store. Thanks for getting me back on the road.
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November 2023 by Bill Tabak
Two guys in the store, both were great. Older man answered my helmet questions by getting his personal helmet to show me. The younger associate was knowledgeable and very courteous. Great visit will be back!
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November 2023 by Garrett McCarthy
Andrew was extremely helpful. All of his recommendations panned out and significantly added to the enjoyment of riding. Talk with him for 5 minutes and you can tell he knows what he is talking about
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November 2023 by Mckenzi Donaldson
Thank you to Reuben who helped my husband and I buy his first bike!!! So extremely helpful.
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September 2023 by DFW Reviewer
Great first experience with Cycle Gear. Was a tad trepidatious as it was my first time in a motorcycle store, but got great advice and guidance on my helmet choice. Will be back for other gear.
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September 2023 by sean quigley
Customer service is lacking. Was trying on Helmets ourselves and was a while before we were asked if needed help. Bought two helmets and seemed like we more of a bother to them! Went to Plano location to get Blue tooth that Lewisville didn’t have . Plano customer service was awesome!
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September 2023 by Katie Page
The staff of Cycle Gear in Lewisville (Andrew and Andrew) were so nice and helpful! The wide selection of gear made it a very fun shopping trip, too. I'm excited to visit again and continue to add to my collection for this new (and slightly expensive) hobby of owning a motorcycle!
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September 2023 by Lydia Russell
Always fantastic people. They are all very knowledgeable, and truly care about your safety. They are not pushy sales people at all. They are really trying to help you find the right gear.
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August 2023 by Chadwick Bailey
Absolutely horrible experience. Went up there to get new tires put on my rims. The employees there told me they normally don’t do tires, but would attempt to do so. After waiting a few hours I went back in to see if they were able to or not. And right there by the front door we’re my rims and new set of tires waiting for someone to steal them with it being extremely easy sitting by the front door with no one around to watch them. They should have moved them to the back but of course that was to much to ask for. Ended up doing the tires myself for the exact same price they were going to charge me. Great store for parts, not a great store for service. I do not recommend going here for tire service.
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August 2023 by Tyler Coleman
Salesperson very knowledgeable about helmet inventory. Worked with me on good fit and helped me (very patiently) find a color that I really liked. Great experience. Ended up buying a jacket as well.
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July 2023 by Mary Garsea
Michael was so professional and patient with me as I picked out a helmet and tried it on. He walked me through everything I needed to know. I appreciate his kindness and look forward to shopping here again as I start my riding journey!
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July 2023 by jayvyn hopkins
Ethan was extremely helpful and gave tons of information which for a new rider was the best thing I could ask for! Will be coming back here in the future
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July 2023 by Greg A
Not a lot of brand selection. Lots of inventory of a few brands - especially their own brands Bilt and Sedici - but little to none of others. I wanted to try a Klim helmet but they don't carry them in stores. I wanted a Quad Lock setup but they didn't have any in the store that worked for my bike or phone. Staff was friendly, knowledgeable, and helpful, which is where the 4 stars come from. Just wish they had more brand variety and inventory in stores.