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November 2023 by Jamie Charles
Set up a reservation via insurance company. Went on site just to be told they have no more vehicles. Why wait till I come in to tell me that. A phone call should of been made to me stating that before wasting time and money coming down to this location. Horrible service.
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November 2023 by Savannah Anderson-Knight
This location does not pick up the phone. I have been calling around different enterprises all morning (following an accident). This location is the only one that has not picked up the phone. In fact, every time I’ve called the line disconnected partway through the ring. Unfortunately, this is the location I’m stuck with. (They still haven’t answered)
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September 2023 by Christy Walker
Needed a rental after an accident. Nick worked seamlessly with the insurance company to get me back on the road in a vehicle that could handle my larger than normal family. Extremely professional and highly recommended!
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September 2023 by Michael Titera
Nick provided excellent customer service! Extremely professional and friendly.
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August 2023 by Ashley Jordan
Called to set up a rental reservation and the girl answering the phones on 8/8 at 1:55pm is extremely rude. She needs to do better with customer service. She asked me where I was dropping my car off to get it serviced and I told her and she was like “Oh is it at this location?” I was looking up the location and she was like “I’m not getting much information from you so I’m gonna have my branch manager call you back.” Like what? How rude. I’m gathering information for you to better help you do your job and this is what you say?
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July 2023 by Justin Turner
This is the second time I have rented a vehicle from here. The service is always great. Nick the manager is awesome and is always willing to help in any way possible. I will definitely get my next rental from here. They went above and beyond.
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June 2023 by Penmetsa Sridhar
Do not go there, even by mistake. They charge your card even after 6 months with no reason. They have 0 communication systems.
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March 2023 by Store 7104 Lewisville (Stemmons)
I chose Enterprize to Rent a car as I was involved in an accidnet - They have the worst customer service, I was authroized with a Full SIZE car and they gave me a small car stating that they dont have full size cars- the first car was smelly and had engine light on- They changed the car to another small SUV- Also each time when I try to call to get a FULL SIZE car they kept stating they are out of them . they treat customers when insurance is involved they dont even bother to answer the call - they only answer if you call as a new customer. Please Dont USE them I would have rather gone to HERTZ..
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September 2020 by Kirk Howard
Super quick and friendly.
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September 2020 by Ayana Hill
I love this location!! The guys working there Adam and Jeremy are great! They are nice, professional and so helpful!! I can’t thank them enough for all they did for me. I would rent cars from them in the future for sure. They take the best care of their customers!!
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September 2020 by Munchies Mobile
Adam at this location was amazing! I will definitely keep renting with Enterprise!!! Superb customer service & awesome personality.
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March 2020 by Ashley Im
excellent and friendly services
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February 2020 by Sheldon Waits
Had two cars I rented. One blew a tire bc the tire stem was bad. The other had bad alignment and wouldnt drive great past 60. I told the enterprise people in Lewisville and they just said I'm sorry. You are good to go we will check it out. I'll go to budget as I was doing before.
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August 2019 by Wendy Trueheart
Service was great. Got a fantastic deal for a weekend trip of nearly 1k miles for less than $200 with insurance and tolls! This is my new favorite car rental location and company.
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August 2019 by Andi's NOT Leigh
Love these guys. Jemery ROCKS
