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March 2024 by Austin
Won't be back until there are some English speaking people working there.
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February 2024 by Nia Davis
Me and my pregnant fiance got food poisoning from the tuna sandwich. I do not recommend this place they obviously don't watch over their products
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February 2024 by PW B
Love the food here!
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February 2024 by SHA' JONES
The Food Was Amazing, we loved the Turkey Ranch Sub Sandwich ? and a Salad ?
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January 2024 by Monica Whitman
I get the hook & Ladder!! It’s
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January 2024 by Brittney Knudson
Their card machine will decline your card if you do not tip them. If you hit none under tip it automatically declines your card.
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January 2024 by Bobby Watkins
Let me start by saying this location isn’t usually bad. They’ve got my order right multiple times but lately they have been leaving ingredients off of my sandwiches and it’s a huge inconvenience for the prices here. I reached out to Vance Reynolds, who I’m assuming is the manager and he offered me free chips and a drink as compensation for my sandwiches being incorrect. I just don’t think this is acceptable. Chips and a drink were never the problem, I never get a drink. I just wanted to be compensated for my time and the inconvenience that was caused multiple times. A solution that had something to do with the main issue, which was the sandwich. But it just didn’t happen. When I asked him about it in the store he was very rude and dismissive saying, “you don’t have to take it”. So this will be my last time eating at this establishment. Prices are too high for the service to be this I’ll mannered.
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November 2023 by Omar Abdulkarem
Great tasting fresh subs! This is a great place to eat! Friendly staff, fast service! Bread is fresh and tasty! Loaded with plenty of meat and cheese! No Avocado under toppings ☹️
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October 2023 by Ray P
It's was ok, but a little smaller than I was expecting for the price ?!
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September 2023 by Austin Vick
I won’t be to this location any longer. You are giving firehouse a bad rep.
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September 2023 by Shameca D.
I got the biggest sandwhich they have & im still hungry! 2stars because I spent $20 bucks on a sandwich that does NOT come with chips or a drink. This is a corporate issue. the veggies was sliced so stingy that I hardly knew they where there. If your gonna charge $20 for a single sandwich no drink or chips included , the sandwich has to be flawless & delicious & they missed the mark! service was friendly & def. 5 star to be fair. the $20 sandwich was too small not to come with chips or a drink. Ive def. had better for the price & it came with chips & a drink. Just not really worth visiting again. All them bucks NO BANK!
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August 2023 by Anntonia L.
By far the best customer service I have received in a while. The staff was friendly and had smiles on their faces. Happy to serve customers as they walked in. The service was quick and my food tasted amazing. This location is a ways away from where I live but next time I'm in the area I will surely stop in and order more.
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July 2023 by Emma Jankowski
Don’t go to this location!!! Manager is so rude and awful. Forgot my drinks and when I showed her the receipt she argued with me and said I couldn’t have what I paid for because it was not in her system even after I showed her the receipt. She accused me of trying to steal the drinks. Firehouse get a better manager!! Incredibly rude and 0 customer service.
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July 2023 by Katie Sedberry
This is one of the best firehouse subs! The staff is always so friendly, the manager knows me by my first name and greets me everytime!! They get my sandwiches right (nearly) everytime but they have always offered to make me another if anything is incorrect. I prefer this location over any sandwich shop in general
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May 2023 by Carlos M.
Rocio and all the staff was excellent. Sandwiches absolutely delicious. Friendly staff, great service and place was very clean.I had stopped going to Firehouse Subs after going to the one near my house in Flowermound. I will definitely come back to this location and recommend it to my hotel guest.