-
January 2024 by Dee L.
Furnished my place with Furniture buy consignment and will never buy new furniture again! Great prices, excellent service and quality furniture:. The staff is awesome:)
-
September 2023 by Kay H.
Since writing my last review of my visit to this business (Lewisville location), the owner responded via Yelp. In defense of her business, she expounded on how "minorities" were integral in her business and how her staff is multicultural and multiethnic so she is certain that discrimination does not occur. However, I was the one at the business shopping on 8/4/23 at approximately 3:30 pm (check the cameras). I know what I observed and what I experienced firsthand. I decided to document my negative experience to make other patrons aware and to offer constructive criticism to the owner. Unfortunately, implicit bias is everywhere and is an unconscious preference to a particular person or group. Regardless of the race or ethic background of the staff, founders, or owners, implicit bias occurs when an INDIVIDUAL is inclined to interpret a situation from their OWN cultural perspective. Affinity bias is a tendency to FAVOR people who are SIMILAR to us. However, any aspect of an individual's identity, such as age, gender, race, or socioeconomic background etc. can be the TARGET of implicit bias. As I stated in my last review, your salesmen need more diversity, equity, and inclusion training. Additionally, they are in dire need of implicit bias training and IAT. Please include this necessary training in your hiring/onboarding process for future staff members and include it as professional development for current staff members. Any reputable Human Resources department should be able to point you in the right direction if you have questions or concerns. Becoming conscious of implicit bias and recognizing the behavior can reduce the likelihood of hidden biases affecting salesman behavior and/or bias interactions (or lack there of )with a particular group of patrons. I am not disputing the cultural or ethnic makeup of your staff. My review was simply to make the owner aware preference and implicit bias left UNCHECKED and unaddressed has enormous negative implications for your business and can adversely change the long-term trajectory of your business. EVERYONE should be provided customer service. At the end of the day, every business has room for growth and improvement. Don't let two bad apples (salesman) be the demise of your business. Get them the training they so desperately need. I am just an informed consumer who just takes the time to detail my experience from all angles. Be blessed.
-
June 2023 by Dixie Saldivar
I love FBC! They were super helpful placing my late brother-in-law‘s decor for sale. They were kind and understanding during a sad time for our family and took great care to see that his items sold for a fair price. Definitely recommend!
-
May 2023 by Jeff Garrett
This store is outstanding! High quality furniture and an even more outstanding staff and owners! Highly recommend- you will be wondering how you have missed not visiting this store sooner! Go today!
-
February 2023 by Beth Braman
We love to go and look but the prices are steep. We wanted a table and buffet, but ended up buying new from a furniture store for less. The store is clean, furniture and merchandise are beautifully arranged. Definitely worth a look!
-
October 2022 by christine stromberg
I have been shopping here for at least 10 years and have been very pleased with all my purchases. I have also noticed a large increase in prices lately however, and it's becoming harder to find a bargain.
-
October 2022 by Cynthia Lee-Walls
Beautiful one of a kind furniture and accessories for your home. High end pieces at a great price. If you're looking for that show stopper piece this is where you'll find it.
-
October 2022 by Liz Dennis
Amazing furniture and great. Sometimes u do have to look for. Great!
-
September 2022 by Elizabeth F
Very hit or miss, and I find them overpriced lately.. That being said, they're still one 9f my favorite places to shop because their inventory is always changing and unique.
-
August 2022 by Anne L.
Extremely nice people who will go the xtra mile to assist customers. They are knowledgeable, professional and very personable.
-
August 2022 by george irwin
This is our go to place. Staff is always there to assist and the quality of the furniture is top notch. We have brought many items from this location and have recommended this location to our friends.
-
July 2022 by Teresa M.
Very nice choices for furniture there. We just did not find the piece we needed. I would go there again to look. Very upscale and high end choices and friendly enough staff. They just let you move around and look and not get in your way.
-
July 2022 by alma maynard
My husband haunts this place. We have bought several pieces from here and love them. We have sold a few things also through them. They are great.
-
June 2022 by Cynthia Anderson
Unique furniture. Like my asymmetrical office desk
-
May 2022 by Courtney Sander
Love this treasure hunt! Good variety of pieces and styles. Everything seems to be in like-new condition.