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May 2023 by Gabrielle Reinhardt
Not quite sure what to make of this, but I went in for a pedicure today. When I walked in, the place was empty besides 1 customer. The woman who greeted me was very rude and asked what I needed. When I told her I wanted a pedi, she said "only a pedicure??", then proceeded to tell me that they were too busy and it would be another half hour before they could help me. Lost my business for sure.
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March 2023 by Tara Cline
Amazing service wonderful people and they're all about the customer service had such a wonderful time definitely coming back
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December 2022 by Caroline Budnick
Kim and Tom always take such go l fantastic care of me! They are the kindest people, with hard, with fabulous prices, and amazing work. I always come back, and I’m highly grateful for GQ nails!Service: Manicure
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May 2022 by R B.
My friend booked an appointment for me, I walked in 10 minutes early willing to sit and wait, Kim approached me and aggressively told me "your to early" instead saying hello! When I sat down at station they brought out some hot water and acetone mix to soak off my gel polish, I did not like it. As for the polish work, it's sloppy, not clean at all, patchy on the sides, left me with polish on my fingers, and the V French I asked for is not straight at all. I do not recommend this facility.
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March 2022 by Stacy C
Wonderful experience! I’m traveling for work and Kim was so kind to fit me in. Reasonable price and beautiful nails.Service: Manicures
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November 2021 by Susan K.
I use to love this place. It was my go to salon but now... I took my 2 great nieces there for a Halloween manicure/pedicure (they're kids) I was charged $75 which is ridiculous for 2 kids mani, pedis. My sister and I also got pedicures that cost $80 which was suppose to include 25 minutes of massage what we got was hit about 5 times with their fist in our calves, did not remove our calluses etc... I just don't understand how it went down hill so bad. It was the same husband/wife couple that has been there for the past 25 years. They were complaining how bad business has been and if this is how they been running it I understand why they are losing their business. Unfortunately I won't be back. It cost way to much for the little bit of service we got. If the kids had not been there I would've said something.
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August 2021 by Renee Seibt
After all we went thru learning about sanitation it is a requirement to use liners in the foot spa .They did not . They would be fined on the spot ! There is a guy there that says he is TomCruise ( his name is tommy ) he performed myIt was not the proper way to do a pedicure. Sorry I want my massage with exfoliation before my polish is applied . Plus a lot of chatting and watching tv . Now I am questioning the implements?Service: Pedicures
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July 2021 by Greta Lee Rupe
Wonderful experience loved it
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June 2021 by KR Moon
i am so sad about this. I used to use this salon all of the time and decided to stop going once when they were not polite. However, I gave them another chance because they were usually very nice. Well, yesterday my foot was severely cut. Today I am walking with my foot bandaged and unable to bear weight on my heel. I was never apologized to, she did not ask me if I was OK, and charged me full price for the pedicure. She was NOT able to finish the pedicure because of the condition she put my foot in yet still charged me. Furthermore, my daughter recommended this salon to a friend and today I found out that the friend was very rudely sent away. She lost me, my daughter, and our friend. Three paying customers.Services: Pedicures
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June 2021 by Robin M.
Writing this review with a heavy heart, I went here for a while and was treated poorly once so I did not return for while. I decided to give them another shot because they were usually nice and good. My first time back was the best ever!! However, today was the worst experience I have ever had at a nail salon. First, I didn't get a massage during my manicure. I wrote that off as maybe them being busy. During my pedicure, a small chunk of my heel was cut off. This was extremely painful. Kim had to hold pressure to finally stop the bleeding. She could not finish the callous removal or massage properly. Notice the cut and the remaining dead skin in the picture. What bothered me the most is the following. She never apologized, she never asked me if I was okay, and I was charged full price for all of my services even though I was limping afterward because I cannot put pressure on my heel. I didn't make a scene because that is not my style but they lost a customer today! It's a shame because I do think she can be very nice.
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May 2021 by T W.
Not sure if they do a good job or not. We lost our salon and are in search of a new one. We went in to ask about services and prices and were told they only give prices if you are coming in for a service and were dismissed with a goodbye. It isn't hard to get friends to write a review or offer services with one but I'm honestly surprised they are still in business with the attitude we received.
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May 2021 by C A.
I went in here today because our old nail place shut down due to Covid and we have to find a new one, so I was checking prices and staff (Because you have to have a nice staff). I went in everyone was working on someone, so I apologized and asked if they had anything listing prices that I could see, and after a little confusion with language barrier one of the women came over and I asked again and she snaps at me "No we don't have that, just tell me what you want and I'll tell you a price" She was already rude about the way she said it, so I just brushed it off, and said that's all I needed, "Well fine, we don't have that, bye" and she walks off. Just very snippy and rude about it. I can understand if I'd been asking numerous questions, but I apologized in advance and asked for something that could have taken them 2 seconds to show me if they had one. Needless to say this wont be my families new place to go...not if that's how they treat customers.
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May 2021 by Stephanie Michelle
amazing customer service KIM DID AMAZING and was super nice.
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April 2021 by Ken F.
Great people and great service. They have a repeat customer in me!
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March 2021 by Shaaron Rachelle
My nails look BEAUTIFUL!!
