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July 2023 by Renato Belém
The best service provider ever!!!
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June 2023 by Sage Hoffman
Justin was wonderful. He made sure I knew what was happening every step of the way. Not to mention he nade sure I knew why everything was happening, which made me feel confident about his service. Not to mention they create a wonderful environment. I have been to stale chain owned body shops and Hales does not have the corporate feeling - it feels like somewhere you can trust. They took care of my car quicker than the quoted time and even cleaned my car. I hope I never need a collision center again, but if I do, I know where I'm going!
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March 2023 by gunjan gupta
We have our car repair from this place. It was great. All went well. I am happy with service here.Service: Electrical
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December 2022 by Chela Welch
My son hit a deer and they fixed the body work on his car. The car looks great and the work was done fast.Service: Body & Trim
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November 2022 by Jason B.
WARNING****WARNING****WARNING I took my car in to get it fixed and got a quote from John. I told him I need this car fixed correctly as this is my personal vehicle that I drive my daughter in, and it must be safe. He assured me that the job will be done correctly and i had nothing to worry about. When I picked up the car it looked good on the outside. I drove off and near my house it started making crazy noises from the rear end. After slowly getting it home I looked underneath and found out that two of the four bolts holding down rear cross member were missing. I couldn't figure out how that could have happened as the work was performed on the front of the vehicle and not the back. Few days ago after talking to a buddy of mine who runs a body shop in Cleveland he mentioned that the shop would have had to pull off the crossmember bolts to install anchors in order to pull the slight bend on the front of the frame. I came to realization that the shop never put back the original bolts after adjusting the frame. This mistake nearly caused $10k-25k in damage to my vehicle. At that point I decided to check the work behind the panels and discovered that they literally Mikey Moused it, they didn't straighten the frame out completely. Instead of bolting together the bumper support(rebar) to the frame, they cut the rebar in pieces and tack welded it crooked to make the front end align from the outside. In other words if I had any front end collisions of any significance it would have killed me and my daughter in an instance. I also realized that they damaged my AC lines and even though my AC worked when I dropped off the vehicle it never worked after. After confronting the owner John, he told me that is what I paid for and if I wanted it done better it would cost me more money. If you have had work done on your vehicle at this shop I'd highly encourage you to have a second opinion done on the work performed. Contact City of Lewisville business division and file compliant. Contact the state attorney and filed complaint with them. Contact your insurance company and file a complaint with them. This is negligence at its finest which will have someone killed. This place needs to go out of business immediately.
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April 2022 by Natalie Wright
I can’t say enough good things about Hale’s. I drove from Plano to have them work on my suv. Their workmanship was impeccable. They were honest and efficient. The dealership wanted to charge me thousands more than what I paid at Hale’s. I’ll be back!
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April 2022 by Keksn Kekdb
Perfect jobs were done for mine and my sons vehicles. Price, service and customer care Fantastic overall!Service: Body & Trim
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February 2022 by Tim Dobson
With so many bad, money hungry body shops out there. Its nice to have found one that backs their work and are willing to correct a mistake if and when one happens. No business is perfect but what set this company apart(in my opinion)is a willingness to correct it until you are satisfied. Whether its through insurance(which they handle for you)or you jacked up your tailgate trying to do something with a chain, that was never meant to be done. They will give you a great cash price to fix stupidity and have it done FAST.Services: Body & Trim
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July 2021 by Jose de Jesus Cruz Saldaña
The best of the best
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May 2021 by Mkayla D.
Raul is the sweetest. They got me in the same day and they accomplished quality work for an affordable price! If you would like to be serviced in a friendly yet professional environment I recommend visiting them.
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May 2021 by Rick Leal
Unbeatable prices. Fantastic work. I HIGHLY recommend that anyone needing collision repair and/or paint MUST at least get an estimate from Hales. You will be glad you did.
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April 2020 by xkarma swiss
Go here if you like terrible work by horrible people
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March 2020 by chi
Hale's Collision Center did a great job on my car! I had two keyed scratches on the side of my car. One was really deep. Other shops said the job would require a lot of work since the lane assist on the door would have to be reconfigured. Hale's assured me the job could be done simple, and they did just that, but with very good quality. My car looks just as it would new. If you pay REALLY CLOSE attention, you can spot two round areas near the wheel where painting/buffing was probably missed, but it is still a good job! I am so thankful for them and would keep them in mind for anytime in the future where I may need the help again.Thanks Hale's.Thanks Roberto.100% would recommend.
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March 2020 by Dezrick Harris
Great Customer Service Over The Phone and In Person, Very Nice Work and IT DIDN'T COST ME A THING!!! They made my wife's 2017 Jeep Grand Cherokee look BRAND NEW again!!! I'm so happy right now!!! Big Thanks to Delorean and Roberto!!!! I'll be back
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February 2020 by Manny Ramirez
Food great service poor
