-
March 2024 by Andrew M.
I like going here for the more unusual varieties and rotating 4" perennials starts which are hard to find in DFW and a great value. Large selection of fruit trees & shrubs, veggies, and plant starts. Also stock the standard varieties of shrubs, shade trees, perennials. Family business with good service!
-
May 2023 by Tracy Mattingly Kirk
Best garden center in Lewisville for outdoor plants only. Trees, shrubs, annuals, perennials, some vegetables and herbs. Several hard to find plants like ginger, brugmansia, peony, fig, camellia, fern, keylime, willow, Japanese maple. Best roses. No house plants, pots, or decorative items. Much better selection than the big box stores. Not as pristine as Calloways, but the plants are just as healthy. Checkout process at cash register is primitive and can be slow. Prices are good. Parking lot way too small (yet they have neglected/wasted space in the back of the garden center).
-
May 2023 by Danny Boydston
Do not ever have Mr. Hartwell and crew do anything but plants for you. Even that now has fallen in workmanship. But the big issue for us is they took seven months to lay concrete for a small patio and build a small waterfall.The waterfall was never completed and its falling apart exposing the liner.The waterfall was built a few months ago but had a leak in it where it was losing over two inches of water a day. We checked with other reputable Koi pond and waterfall builders and it was obvious it had a leak. They tried for months to find and fix the leak, obviously acknowledging there was a leak and were unsuccessful. They rebuilt part of it, no luck. They patched and glued and glued and patched rocks to where the patching was all over. Once again to no avail. Finally after having zero luck at finding and fixing the leak, the builder came to me and said it was normal, he checked with current customers and experts. They are going to close the ticket (something we never signed to agree to it's completion). One mistake we did make is a few months earlier when they were wrapping up the build, we went ahead and paid the the other 50% we owed. And let me add, they never were there when they said they would be, they always put new clients ahead of finishing our job. Allowing them seven months showed we were extremely patient with them. So anyway, still not satisfied with them closing the ticket, I called the owner and told him the situation, obviously he knew about it and just kept sending the same people expecting different results. Mr. Hartwell did agree to and did come out to see it for the first time. He poured a bit of blue dye (actually algae cleaner) and let it run into the reservoir and said "no leak"He stated it was probably a combination of the wind, splash and evaporation that taking water away so quickly. They did cut back on the strength of the waterfall via valves, but zero water was saved. We still are losing over two inches a day, and that was in the winter when it started. I emailed Mr. Hartwell and told him I checked with other companies and it is definitely leaking, over two inches a day would be over a foot of water in a small waterfall pond in a week. That is not normal. As far as falling apart, the rocks in the reservoir, they are falling off the sides and exposing lining to where it looks extremely "handyman" built. Mr. Hartwell with the exception of his visit has been very unprofessional about this and will not respond to any emails nor will his employees. They got their money and have moved on.This has been extremely frustrating for my wife and I so we emailed Mr. Hartwell telling him to either come and finish the waterfall, pay the bill for a third party to complete his work, or give us a refund. His only reply was "I will not pay a third party". We haven't heard a word since. We unfortunately let them know we are in the process of suing them for the unfinished business since they left it incomplete. We will also be contacting the BBB to lodge a complaint and any other agency we can. We paid hard earned money to have something nice in our back yard that works properly and doesn't fall apart in less than a year.
-
April 2023 by savannah hartwell
healthy plants with informative customer service
-
March 2023 by Brian Bob
Our second time in as many weeks. Always helpful and knowledgeable. Talked about our year old blackberries this time, and we're hopeful for a small harvest. We'll be back!
-
October 2022 by Cystoqueen
Just went again yesterday after work, and still have to agree with my previous review wholeheartedly: "This is where I go to relax, have my interest piqued, get the answer to all my gardening questions, and scoop up plants, from well-loved to exotic to home-grown. I can borrow or donate pots, get any custom size of planting mix, and find native plants, yard art, and seasonal color. I might enjoy the slick appearance of Calloway's, but I trust the authenticity and honesty of Hartwell's. Appreciate it when Scott says, "What you're looking for, won't grow around here."
-
August 2022 by chad tepera
Good selection of plants and great prices.
-
May 2022 by Matt S.
It seems like they don't want to sell anything. They were very unhelpful and showed no interest in helping me find the tree I was looking for. Unfortunately, this kind of bad service is become all too common these days. They will be singing a different tune when the next recession hits and they need our business.
-
May 2022 by Simon Currie
Friendly staff, good selection, and great prices. Will be my first-stop nursery from now on.
-
February 2022 by Stephanie S.
The variety of natives, expertise and time to roam. I found a number of native standards that I couldn't find in the big box stores.
-
January 2022 by Ten Bears
Great Nursery. Great Staff. Great, well cared for tree's and plant's. I'd rather pay a bit more and support a local establishment than give my money to corporations.
-
October 2021 by Mike McGinnis
I mean seriously, Hartwell's has an amazing selection! Soooo very worth the stop. End of story.
-
October 2021 by Mia Sensabaugh
Great selection, suggestions, service and prices.
-
August 2021 by Ashley W.
I was thoroughly impressed. I happened upon this nursery by total accident not intending to shop for plants or trees. I spent nearly an hour there. I was greeted immediately and told that if I had any questions or needed help loading anything they were there to help. They had quite a variety. I live across the metroplex but I know where I'm going to go to get my next fruit tree!
-
June 2021 by Gayla Davis
1st time visit and won't be the last. The plants all looked wonderful and healthy compared to the big box stores. The staff is very knowledgeable and gave us different options based on our beds. They didn't try to upsell us. I'd give them more than 5 stars if I could
