H&R Block offers experienced and friendly tax professionals who can handle various tax needs and help maximize refunds. Customers can choose to visit their local offices in places like Lewisville or work with a tax pro from home through the Digital Drop-Off service, which allows document uploads via email. The offices prioritize safety by deep cleaning, disinfecting high-touch areas, and practicing social distancing. Reviews highlight the welcoming environment, with clients feeling appreciated and well cared for from the moment they arrive. The staff is described as knowledgeable, thorough, and friendly, with some praising specific team members for their superb service. While wait times may occur, the overall experience is positive, and clients trust that their deductions and forms are handled carefully and correctly.
Great knowledgeable and friendly service. Very thorough. A wonderful experience. Gayla is superb! You have an exemplary staff member in her.
March 2023
I had an appointment with my local H&R Block, as soon as I walked in I felt welcomed. No one ignored me, and you can feel their team spirit. I had a little bit of a wait, but the process was quick.Thank you Mr. Serrano. ?
March 2023
Not all tax pros make sure you have everything in place before getting these forms sent out. Everytime I've gone and seen this tax pro I know that I am getting all my dedications put on and that I'm getting a friendly face that cares.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
