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March 2024 by Mike ..
I came to Kyles's Jewelry last Saturday 3/9/24. I had a damaged link on my 18K gold neckless. I was given advice on how they could fix the problem. I was going to shop around on this repair. But, after talking to them, the decision was made to leave it there for the repair. I also had them add a different clasp since the one on it was very difficult. They told me it would be next week it would be ready to pick up. I received a call on 3/11/24 to pick it up! The job was well done! I was amazed how fast they completed the task. I will come back to them!
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February 2024 by Chuck S.
Finding the perfect jeweler for a custom piece can be daunting, but Kyle's Jewelry transformed the experience into a wonderful journey. Their dedication to customer service went above and beyond. They patiently collaborated with us, offering expert guidance and ensuring our vision came to life. The final pieces are nothing short of breathtaking - exquisite craftsmanship and a testament to their commitment to quality. If you're seeking a truly personalized and exceptional experience in custom jewelry, look no further than Kyle's Jewelry. You won't be disappointed!
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January 2024 by Kristen G.
I went to get my watch resized at a different jewelry store before coming here and it took them 2 hours just for them to end up not fixing it at all. Came here and it only took them 10 minutes to fix it!!! They were really kind and helpful, highly recommend coming here!!!
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December 2023 by Chris G.
Stop in the store with a watch repair. Exceedingly fast service, great price, fantastic customer service. You can't go wrong here.
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December 2023 by Ira R.
I've used Kyle's Jewelry for repairs for a couple years now. He always explains what needs to be done clearly and lets you know the costs upfront. Every time he has delivered ahead of schedule. I love that he always cleans the jewelry before returning it because it makes them look new again.
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August 2023 by Shelia Dupree
I am extremely happy with the service I received at Kyle's jewelry, Mr Kyle is friendly, professional and honest, he was able to repair a very expensive old watch that I was told by another jeweler couldn't be done, his service is impeccable I would recommend him to anyone looking for quality honest jewelry service and repairs..
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July 2023 by Ursula
Ursula S.Recently, I looked through my jewelry box and discovered a golden bracelet that was broken, and a silver choker necklace that I had gotten in Italy about 50-some years ago that was terribly tarnished.I went to Kyle’s Jewelry at 1378 W Main Street in Lewisville. He accepted the bracelet for repair and quoted me a very reasonable price. As far as the silver choker necklace is concerned, instead of refurbishing it himself, Kyle showed me how I could restore it myself.I could not have found a more professional and friendly gentleman in a world where everything is so expensive, and I wholeheartedly recommend Kyle’s Jewelry.
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July 2023 by sana chattriwala
The most foolish thing to do is think “you know it all” and that’s what the jeweler at this place is. I have worked in a jewelry store for almost a decade and took few jobs as my go to jeweler was not in town.The owner not only over charged me but also made it look like he knows it all. Bad customer service and not a good attitude for long term business.Note: he was also highlighting the “special paper” used to wrap the jewelery after the job was done. Its called wax paper/ anti-tarnish paper, Just becoz I am a girl dont ever underestimate and think we don’t know anything.
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July 2023 by Abigail F.
Had a great experience at Kyle's Jewelry today! The store wasn't too crowded so I was helped almost right away. I was coming to get a necklace repaired that had broken 6 months ago. Can't believe I waited so long because it took them 5 minutes to put on a new clasp! Only cost me $10. Definitely will be coming back for my jewelry needs!
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June 2023 by Flaco B
I went into Kyle' jewelry to purchase a gold chain for my grandpas birthday after looking around I purchased an alright chain with my debit card (I usually use cash for certain Things like this but I was in a rush this day and forgot to bring cash) I got charged $800 2 times once the day of the transaction then once again the next day I called Kyle to see why this happened and he told me there is nothing they can do about it and they have no other transactions on there end and the only way to get my money back would be to return the chain I purchased but that wouldn't guarantee the other $800 back ??? I've put a claim on It through my bank and it's been about a week now still nothing , I understand mistakes happen but such a "mistake" with a jeweler that I put trust behind is not acceptable I've gone to Kyle for years now but after this incident I will no longer be back.
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June 2023 by Flaco B.
I went into Kyle' jewelry to purchase a gold chain for my grandpas birthday after looking around I purchased an alright chain with my debit card (I usually use cash for certain Things like this but I was in a rush this day and forgot to bring cash) I got charged $800 2 times once the day of the transaction then once again the next day I called Kyle to see why this happened and he told me there is nothing they can do about it and they have no other transactions on there end and the only way to get my money back would be to return the chain I purchased but that wouldn't guarantee the other $800 back ??? I've put a claim on It through my bank and it's been about a week now still nothing , I understand mistakes happen but such a "mistake" with a jeweler that I put trust behind is not acceptable I've gone to Kyle for years now but after this incident I will no longer be back.
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June 2023 by Kerry W.
I had an amazing experience! I dropped off 2 rings one just to have sized and the other needed more work. It was so quick, like a day and a half, he does the work on sight. When I picked them up they looked beautiful. I am very happy with the work that was done! He did a GREAT job, thank you so much!
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June 2023 by Maribel McCormack
Thank you, Kyle's!Nice people, reasonable prices. My white gold sapphire ring looks brand new! So happy to find a good jeweler. He fixed 2 watches while I was standing there.See you soon.
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June 2023 by Keith Watkins
Did a resizing for my fiancé on a ring we purchased elsewhere. Fair price, great communication, completed quickly, and high quality work. We will be back
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April 2023 by J Cooney
Great father/son business with excellent service.Highly recommend.