Leslie's is known for its outstanding and great customer service. The store staff is consistently described as helpful, knowledgeable, friendly, very professional, and polite. They provide good advice, thorough and clear explanations, and go above and beyond to assist customers, such as helping to find parts not in stock or providing quick solutions for urgent pool repairs. Many customers report positive experiences and return because of the wonderful service. While some note the prices are high, they acknowledge that the better service and expert guidance can be worth it compared to the risk of buying online. The staff's dedication ensures customers keep coming back.
The store staff is helpful and knowledgeable; they can always give you a good advice when you need help or have questions about your pool.
February 2024
Shout out to Jessica who helped me find a part that I needed even though they didn't have it in stock. She went above and beyond the call of duty. We always have positive experiences at this location. Very knowledgeable and friendly staff. Outstanding customer service!
April 2023
Jessica is always super helpful and knowledgeable about the products.
