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November 2023 by Jose Benavides
Horrible customer service experience. First experience buying a blazer, i was not told the policy . Neither it doesn’t say anything about tailored items in the receipts. I went back to the store to see if anything could be done. They asked me to come back when the tailor was there. When i came back a very arrogant, manager told me they could’ve done anything. Did not wanted to listen to my case. He clearly does not have customer service skills.
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November 2023 by Cindy O
Stay away from this establishment. They have young disrespectful kids that have no clue and should not be taking measurements for fittings or alterations. My son went in and within 5 minutes was told there was “nothing they could do for him, he was too big”, actual words used! Funny, not too long ago he bought a suit here and was a groomsman in my older sons wedding where he rented a suit from here as well. I have already warned our family and friends and I will tell anyone who ask where to get a suit to stay away!The manager should be embarrassed to have people like this working for him.That was very rude. We will NEVER step foot in this store again!!!
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November 2023 by Tom F
Purchased a suit online from men's wearhouse that arrived without buttons on the front of the jacket. They were able to conduct an emergency repair in minutes since I had to rush to a wedding. Full credit to the staff at this branch for their amazing customer service!
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November 2023 by Jordan Henry
Shannon is awesome!! She’s going to make sure you’re treated correctly & taken care of forsure! Showed some of the BEST hospitality there is upon my experience at Men’s Warehouse! Thank you Shannon for being so caring & kind! ?
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October 2023 by Kristin Wehmeyer
My fiancé and I made an appointment for him to get fitted for a tux. We showed up for his appointment, let a worker know he had an appointment and they asked for our group number. We informed them that we have a reservation for my fiancé to try on tuxes so we can figure out what he wants him and his groomsmen to wear and they all looked confused. We were told they don’t have the actual suits to try on, they wouldn’t take his measurements and I asked how that was possible since his appointment was to get fitted….FOUR employees just stared at us dumbfounded as if they had no idea where they worked; all while other people are trying on suits. We were told they have “try on clothes” but “he won’t know what he will receive until the day of the wedding.” I stated that if they have “try on clothes” they should be able to measure him and give him pants and a jacket to try on and they continued to tell us they don’t actually have clothes to try on…I asked if they were confused bc that is literally what menswear house is FOR. We have 8 groomsmen, a groom, and 5 ring bearers, that we needed tuxes for and they will not be getting our business. Not one person was helpful at this location, knew what was even going on or educated in the business. They wouldn’t even take our reservation number to look up the actual reservation. Even after we stated we wanted to set up a group they all just stared at us. I decided that apparently they didn’t want our business and no one was helpful and talking in circles so we left. Hire better people. This location is TERRIBLE. Hopefully this location is not a depiction of all locations or mens wearhouse. If it is, y’all should have a better hiring process.
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August 2023 by Brin S
So I went to this place for a black vest for work. They didn’t have my size so I paid the $95 and they ordered it. Well I got the vest and all the pockets were sown shut and I needed the vest for a fine dining restaurant so I need the pockets. I tried to carefully cut the pockets open and I cut right holes going into the bottom of the vest. So if I put stuff in the pockets it’s really hard to get out. Well I ordered two vests on Amazon for $35 each cutting into the pockets was very easy and they are just as good as the $95 vest I bought here. When I get ready for work I dread the $95 vest and hope my other vests are still clean enough to wear again. I hate it when I have to wear the vest from this place because of the pockets. If you need a vest get it off Amazon. You will save a lot of money and they are easier to open the pockets on.
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August 2023 by Nino Boyer
My father had rented a suite for his granddaughters wedding from Al's and the week of the wedding evidently Al's closed that location with no notice just leving them hanging. Had my sister not noticed they'd still be hanging, however my sister did noticed and they rushed my father over to Men's Wearhouse the Monday before the wedding and behold they fitted him had the suit ready on Thursday we tried it on this afternoon it is beautiful. Tay and his staff pressed the pocket square, made sure everything was available in the bag they just went over and above and on top of it gave us a discount for the hassle that Al's had caused. I cannot say enough good things about the gentleman over at this location and how they were happy to help them out of this predicament. Let them help you too.
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August 2023 by LAWRENCE Meskimen
Tommy the salesman was on point with helping me select some slacks and belts. Awesome customer service stills!
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May 2023 by Sandy DeTuncq
My family has shopped at Men’s Warehouse for many years. From a suit for my teen age son to slacks and shirts for my husband, the quality is top notch. The sales staff are always helpful and knowledgeable.
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May 2023 by Estrella G.
We came here for my step dad to get his suit for my parents wedding this Saturday May 20 and we were helped by David who was such a big help and had a really great personality, everything fit good and my step dad was really happy with how he looked, thanks again David and the rest of the workers that were there when we arrived everyone was extremely nice!
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April 2023 by Martha Dominguez
Tay give us an excellent and efficient service even know it was 3 days before our event he was able to help us and my son was please with all the suggestions he give him.
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April 2023 by Carley Buxton
We had the absolute best experience here. The store is neat and clean, and all of the employees are so helpful. Highly recommend!
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April 2023 by Kai
I'm very happy that I came here to get my first suit. Tay helped me tremendously in every aspect of picking out my suit from the very beginning to the end. Super professional, friendly, quick, and knowledgable. I am extremely satisfied and impressed with my experience here. I for sure will be coming back. I definitely recommend this place to everyone!
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March 2023 by Diana P.
Go see Jerry-- came in looking for a suit for my husband who is 6'4" size 54 long. Had no idea what we needed and Jerry sized us up! He was personable and very knowledgeable about fit, what to buy and where to get it. He had the inside scoop on the best tailors around and helped walk us through our options.
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January 2023 by Walter K.
Excellent service jn a hurry. I was greeted by Tay and he helped me find what I needed and his stylish picks made me look great.
