Metro by T-Mobile offers prepaid plans and phones from Apple, Samsung, and OnePlus. Reviews consistently highlight it as having the best customer service in the industry, with staff described as very welcoming, friendly, not pushy, and understanding. The team is noted for going above and beyond to help, showing patience, and clearly explaining things. They handle complex issues, like adding lines or resolving system problems, without changing existing account details. Customers report great experiences and state they will definitely return to this location for any needs. The store is also commended for reliably answering phone calls.
best service and quality phones i always visit this location and everytime my experience is best lady on this location has awsome skills for troublshoot my phone
May 2025
Had great help from maha she was a great help and had great customer service
February 2025
Hands down the best customer service in the cell phone industry. Very welcoming, not pushy, and understanding of circumstances. Will be coming back.
