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December 2023 by Moto Mike
Came in for violin strings for my gf for Christmas, I don't know violins well, I know she is intermediate and the guys there helped. I know there are different strings just like guitar and bass, but I'm out of my element with violins, but was helped out and it was great! My receipt says Seth, and there was another guy there that helped, both great people.Then my curiosity got to me and I asked what a starting saxophone was priced at, they brought one out to me and they had it on a sale and it was in a good price range... too good of a price range... welp, I walked out with strings and a saxophone lol. Lordy. Bless my neighbors hahaha.But seriously this is a great store and great people! Will be back.
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December 2023 by saravanan palaniappan
Had an outstanding experience at the violin Purchase. Thanks to JT's expert guidance and skillful playing of different violin models not only showcased his talent but also helped me identify the unique sound characteristics of each instrument. Kenny, the manager, ensured a seamless and friendly atmosphere. Highly recommend their expertise for anyone in search of a quality instrument. Thank you JT & Kenny.
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November 2023 by Leslie
Gregory D did a wonderful job on my clarinet. He is very knowledgeable, kind, helpful, and generous. He went out of his way to help me.
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August 2023 by Debbie Kofink
We’ve been to this store for school band instruments and supplies for the past 9 years. They are nice and helpful and have always had what we needed. We recently went for a minor repair on a saxophone, and we were quickly back out the door with a repaired instrument.
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August 2023 by Nisha Thomas
I went to this location for an instrument repair and the staff was very kind and informative throughout the entire repair process! Shout out to Greg for the awesome job on the repair!
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July 2023 by Doretha “Lynn” Bennett
I have had a few issues with finding a lyre for my child's marching instrument and JT came to the rescue not once, not twice, but three times until we got it right! He was kind, polite, and didn't want to leave me without helping me in anyway he could. He went over and beyond the call of customer service. Thank you from the bottom of my heart!!
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July 2023 by Michael Ryan
I am the Assistant Operations Manager for The Cadets Drum and Bugle Corps and while on tour in Mesquite, Texas we found ourselves in need of an emergency trumpet repair. Large dent in the bell, bent tubing, 2 stuck valves and slides. I found Music and Arts in Lewisville Texas and they repaired it quickly. Mary, the repair apprentice, is anything but. She did a phenomenal job in a short time. The Cadets recommend Music and Arts in Lewisville Texas and will certainly use them again when we are in the great state of Texas!
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July 2023 by Lynn Bennett
I have had a few issues with finding a lyre for my child's marching instrument and JT came to the rescue not once, not twice, but three times until we got it right! He was kind, polite, and didn't want to leave me without helping me in anyway he could. He went over and beyond the call of customer service. Thank you from the bottom of my heart!!
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July 2023 by Belen Cobos
Mr. Greg was really nice! He fixed my one of my alto sax pads that had fallen out and was very nice in fixing it.Thank you! ☺️
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May 2023 by Susan R.
Went in for a string repair very busy Jt was amazing got everyone helped with a smile and the best attitude!!! Employee of the year!!!
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May 2023 by Catherine P
Kenny and JT were PHENOMENAL. I could not find cello strings in person, but Kenny let me know he had them in stock and had a box waiting for me when I arrived at the store. He was extremely helpful in selecting a great set of strings, and JT worked absolute magic on my cello. He was able to answer every single question I had and provided spectacular customer service. I was fascinated as he restrung my cello with absolute ease and talked me through the entire process! I will absolutely be back, and I look forward to cello lessons! Five bright stars, no doubt.
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May 2023 by Yasu Kitamura
Excellent dishes. We had couple specials recommended by our server, and they were delicious! Carne asada was also very good. Very friendly and respectful atmosphere. We would like to try other dishes.
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April 2023 by vanessa retana
got my clarinet fixed here on the spot by Gregory. super awesome and sweet man, sat and chatted with him and my boyfriend for almost an hour after and shared some life stories, genuinely one of the kindest souls i’ve met. repaired my clarinet right Eb spring and some pads on my top joint for super cheap and quick, like literally on the spot. we’re so visiting again :)
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March 2023 by Zachary Sanders
The guy in the back of the store who helped me with my French Horn was very kind. He brightened my day and fixed the problem with my instrument free of charge.
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January 2023 by Whitney Andrews
Received completely smashed item via online order. Customer service was not very clear on next steps. She just told me to come to store but the whole reason for ordering was because we don’t live near a store. Apparently they are sending me a return label but my son won’t have his item for band on time as the customer service rep couldn’t provide a timeline on new item. Won’t order again.
