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January 2024 by Jacye Ricco
Went to Vetco and loved it! Marie and Blaine were very helpful. Everything was explained and I was given an updated cost estimate multiple times as the plan changed through out the visit!
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January 2024 by Mark LeGros
I had to return a Christmas gift (dog coat) that did not fit well. It covered the male dog's bits so he couldn't do his business without it getting wet. It was more a "female" dog coat style. AJ the cashier was very helpful, and able to process the return promptly for me.
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January 2024 by George Lanier Realtor
Clean store. Had the right food my dog needed. Great place!
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January 2024 by Ashley Haynes
Amazing grooming experience! We will definitely be back and Buddy agrees!
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January 2024 by Amanda Ortega
I have 3 dogs and a cat so I need to visit a pet store often. Not only is this location conveniently located, the staff is always attentive and nice. I recently took all 3 of my dogs to get groomed by Emily and Shelbe and they both did great jobs on my Australian Shepherds! I would recommend this location to others.
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December 2023 by D'Anne Beck
Looking for cat food.Visited the cats for adoption.Enjoyed the parakeets.Purchased some cat food.
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November 2023 by Tyler Delamare
If I could leave no stars I would do that. We brought our dog who is a mini golden doodle, 47 pounds. Who is classified as a medium sized dog. We brought our dog in for a haircut, during the I take part, the lady who was to groom him, wasn’t making eye contact. She was short in every response, we like we were annoying her by asking what she would do to our dogs hair. We had our 3 kids with us as well. Maybe she was overwhelmed, but it felt like I was intruding onHer day. Our dog is our family and I want to trust whoever is going to be cutting our dogs hair. 3 hours turned into almost 4 hours. If we came back to look we were told to leave. I have never been told to leave an area to each my dog get groomed. He gets excited for sure but not crazy jumpy. When it was over with she was very condescending and curt with everything she was reporting back which wasn’t much. I guess we get what we pay for. The petco in watauga, never had this issue ever. The manager didn’t even help. We won’t be back there. I would suggest going to watauga. Or anywhere else.
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November 2023 by SIR CHILLY
Store was very clean and had a great supply of small breed dog food
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November 2023 by Angelic Garcia
Had my order delivered, came sooner the the ETA, and the delivery guy was greeted at the door by my puppy, and he kindly took the toy o purchased out of the bad, took off the tags and gave it to him personally. Such awesome service!! That was through uber though
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September 2023 by Sherry Jackson
Store clerk was very friendly and helpful. The Betta fish containers were very clean with fresh water.
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September 2023 by Katie Merrill
Everyone I’ve spoken to at this location is very knowledgeable. I started a fish tank with no prior knowledge and they helped me over the course of a few weeks get everything running perfectly. I have called in with questions before and they are always very polite and helpful.
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September 2023 by catherine dougan
If I could give zero stars or under I would. I will be load notifying the local Humane Society or whoever I need to about this place. My dog was left unattended without water, or going to the bathroom in a kennel for three hours. My dog was never touched for grooming. The manager gave me an attitude whenever I asked where my dog had been for the last three hours. Two separate times I was called asking for more time because they were behind making me think they were actually grooming my animal. When I asked the manager why they didn’t just tell me they couldn’t groom my animal as they were overbooked or called me an hour into it to say I’m sorry we will not be getting to your animal today. The manager just had a blank stare with no answer to me. Her name was Chelsea. I see there are many other reviews that are a lot like mine at the same location. Beware every once in a while. It seems a good review. Comes out of it but they do not know how to book and they do not know how to care for your animal Someone about the care of animals when they are in kennels and their grooming session
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September 2023 by Devan Ruiz
The self wash stations are trash. It is not cleaned or maintained. No towels are provided, even though the instructions mention towel dry. The hose itself is short abd unable to get around your dogs without moving them and with the buttons for wash you don't know what is being dumped on your dog. No suds. I feel like I just sprayed my dog with water the entire wash. The room also smelt like fish. There was gravel at the bottom of the tub like they use it when cleaning the tanks. For $20 a wash I will go to pet supplies plus and get my dog washed and get them a treat afterwards.
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August 2023 by Carla Sylvas
I was very pleased . My Sandi nice and clean. She shedding, they helped with as well.
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July 2023 by Loretta Neely
Grooming experience the worst. Something told me not to bring my mini doodle here. Literally stopped grooming my dog mid-service..did not do his face but completely shaved his entire body except the parts that didn’t know how to do. If you do not know how to groom them this is not your profession. 3 customers left yesterday with partial grooming and out dogs look completely a mess. My dog has patches of hair all over him. I literally left in tears from what they did.stay away
