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June 2025 by Jesse M
Super horrible service. Kiosk location says open and the door is locked. Call costumer service multiple times to locate property manager and he is missing. Stay away from this horrible location. And no public storage I will not email y'all for y'all's help in this matter.
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June 2025 by homegirl Success
Tricky. Horrible experience. I had to call many times to get information.
I removed my car out of the unit a month and still being charged for the whole next month. I called them 3 times and no one told me to leave it open. That was the reason they kept charging me. I mean they have all the means to let me know the exact problem and make sure I do so but they never did. Left me wondering why I'm being charged and I had to keep calling to find out the problem. This is a month long after I remove my stuff out. There's no intention to refund so far. I call in now and they hang up on me after 10 mins hold.
Never again
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May 2025 by Alvin Johnson
Bryce was amazing, quick, and super friendly
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April 2025 by mell ford
I was really impressed with the cleanliness of the Public Storage facility. What stood out even more was the exceptional service. I had an issue that needed attention, and the property manager Shannon, resolved it immediately without any hassle. It's great to know they take such good care of their property and their customers.
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February 2025 by Kimberly Hansford
Experience was horrible! I couldn’t speak with anyone the day I was trying to move in. Finally got someone and she barely could help she said that she had just started and had to call her manager to assist. After going to another location she finally was able to get me access to my unit. Purchased a lock with Public Storage and she brought the wrong lock. I had to buy my own and they still have those chargers on my account. Pam called me the next day and she said that she would check with her manager and give me a call back. I haven’t heard from her yet. Called numerous times and can’t speak to anyone. Just horrible experience.
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January 2025 by Renee Gonzalez
I came to the property today to pick up my lock and check the unit i reserved. The gates don’t work and there’s no one on site. The live agent gave me the managers number, she wasn’t helpful at all. Gave no options besides someone would be there. Someone did show up but they were repair men who could not help me access my unit. If you need something dependable go else where. Smaller companies have people on site and better customer service. I cancelled my reservation and hopefully will get a refund.
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September 2024 by Justin Matchett
They raised price for next month without any notification. ?????????
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August 2024 by Doug Northcutt
Getting the unit was fine. The unit was ready when they said. Literally had 10 rats in the unit today when we loaded out. Be very careful using this place and absolutely don’t store any dry goods like seasonings, canned foods,etc. maybe I should have known. Chewed through boxes. Ate Yeti ice packs ??. Put out plenty of rat bait if you use this place.
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June 2024 by Ashley White
I used a smaller unit to hold a couch that I purchased and I only used it for a few weeks. I didn’t know to take the lock off the door when I “moved out” so I was auto charged. I called and spoke to Cindy and she had me come in and take the lock off and she was able to issue a refund! I’ll definitely consider the is location in the future.
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January 2024 by Jorge Espinoza
This is a good location, only downfall is that there is no office. You'll have to contact the public storage office up the street next to UHAUL!
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December 2023 by Shree Willis
Sucks and I have a rat in my storage. Just go with someone else
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December 2023 by Alexia Bryant
The staff/property manager cut our lock open and went through my grandma’s stuff damaging and breaking a lot of her personal items. Therefore they went through our stuff to see “what’s inside for inventory” to auction it off. There was no communication that were going to do is and there was no reason for my grandma’s stuff to be completely broken if they handled that process with care. If I could, I would definitely rate this place a 0. Save your money find somewhere better that actually has a respectable property manager
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December 2023 by Brittany Richardson
DO NOT USE THIS STORAGE! They have a RAT infestation and the only thing they did for us was give us rat traps and told us it’s our responsibility even though the rats are from their property. This is ridiculous all of our stuff I damaged due to their ignorance
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December 2023 by Brittany Alvarado
DO NOT USE THIS STORAGE! They have a RAT infestation and the only thing they did for us was give us rat traps and told us it’s our responsibility even though the rats are from their property. This is ridiculous all of our stuff I damaged due to their ignorance
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October 2023 by Kaleb S.
Thiefs breaking into units here just ask the locals PLUS there is NO ON SITE PROPERTY MANAGER OR OFFICE AT THIS LOCATION NOR CAMERA'S So that could explain the theft....Now this place might have deserved a 4.6 stars when property manager was on-site and office was there but ain't NOooo way this location deserve 4.6 stars and instead of decreasing the price on those who have units here already they are increasing the price ? on those who been here awhile and I totally disagree with the price raise for the condition of this location....there is Tons of rats ? running around here due to the field next door and they did a whole lot of chewing up on stuff...?...im just saying businesses shouldn't be asking full price to compete with others if they can't deliver the same value of customer service..this goes for restaurants and hotels and so on.
