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January 2024 by Jorge Espinoza
This is a good location, only downfall is that there is no office. You'll have to contact the public storage office up the street next to UHAUL!
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December 2023 by Shree Willis
Sucks and I have a rat in my storage. Just go with someone else
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December 2023 by Alexia Bryant
The staff/property manager cut our lock open and went through my grandma’s stuff damaging and breaking a lot of her personal items. Therefore they went through our stuff to see “what’s inside for inventory” to auction it off. There was no communication that were going to do is and there was no reason for my grandma’s stuff to be completely broken if they handled that process with care. If I could, I would definitely rate this place a 0. Save your money find somewhere better that actually has a respectable property manager
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December 2023 by Brittany Alvarado
DO NOT USE THIS STORAGE! They have a RAT infestation and the only thing they did for us was give us rat traps and told us it’s our responsibility even though the rats are from their property. This is ridiculous all of our stuff I damaged due to their ignorance
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October 2023 by Kaleb S.
Thiefs breaking into units here just ask the locals PLUS there is NO ON SITE PROPERTY MANAGER OR OFFICE AT THIS LOCATION NOR CAMERA'S So that could explain the theft....Now this place might have deserved a 4.6 stars when property manager was on-site and office was there but ain't NOooo way this location deserve 4.6 stars and instead of decreasing the price on those who have units here already they are increasing the price ? on those who been here awhile and I totally disagree with the price raise for the condition of this location....there is Tons of rats ? running around here due to the field next door and they did a whole lot of chewing up on stuff...?...im just saying businesses shouldn't be asking full price to compete with others if they can't deliver the same value of customer service..this goes for restaurants and hotels and so on.
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June 2023 by LuTa Sky
If I could give 0 stars I would. I wanted an inside climate controlled unit so I applied online somehow that’s not what I received I called in 5 minutes later after realizing the mistake and told by the employee that the outside unit wasn’t climate control with a rodent infestation because someone had macaroni in there unit.I asked for a refund or a transfer to a climate controlled unit and they told me that all I could receive back of my $95.64 was $19 for the lock fee. These people are crooks with rodent infestation units. Do not rent from these people!!!
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April 2023 by Kyle Lewis
Renting a storage unit here was super easy and painless! Cindy was so friendly and helpful and made the whole process a very nice experience! I highly recommend!
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March 2023 by Kim Correa
The storage is a nice place with friendly people.
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January 2023 by Shunte Mayfield
Cindy is very friendly, knowledgeable and has awesome customer service. She was prompt in returning all of my calls when I left a message.
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December 2022 by Jeri Love-Schultz
Almost impossible to get in and out. Can't get in storage unit without having to move every time someone needs to drive by. The aisles are barely wide enough for two cars to pass each other, if you park to get in your unit, when someone needs to pass they must wait for you to move and they are mostly quite rude about it.
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October 2022 by eric smith
The manager, I believe her name is Deborah, is extremely nice. The only reason for the 3 stars is they are extremely quick to cut your lock off and will send your property to auction quicker than any other storage facility I have ever heard of.
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October 2022 by Jason Rodriguez
I would give it zero stars if I could there is no office it’s right off the highway I could not get paid for my application fee I could not log into the app I had a lady that I talk to customer service was very helpful but I still couldn’t do anything they said that they get a lot of break-ins so they had to put it in a special lock that I did that in the change in the dollar entry fee I highly do not recommend this unit the storages
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June 2022 by Tamara Tamee Elam Tinkle Yarborough Armstrong
They lied about my rent not being paid, AND JUST SO HAPPENS THEY LIVE AT THE FACILTY AND SOMEBODY (THEM) BROKE INTO MY STORAGE MARCH 17TH2022 - MARCH 24TH,2022... IF YOU ARE ANYBODY KNOWS SOMETHING ALSO A GOLF CART WAS SWITCHED...WILL PAY FOR INFORMATION!!!
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February 2022 by Robin Hendrix
No office at this location. Did the e-rental online. Went to check out the unit and the top portion was hanging on by a screw. Went to closest office to be transferred to another unit. The unit I was transferred to was full of mice droppings. I asked for a refund. I was told 3 to for business days. 4 days later im told 5 to 7 business days and it'd be a check... I was refunded my lock fee back to my account. The remainder Im told would be mailed to my p.o. box 80 miles away. On top of that I'm being charged a $27 admin fee for something that wasn't acceptable. I basically paid $30 to go waste my time and gas and effort in trying to do business with public storage.
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February 2022 by Ten R.
I like Public Storage as a company, however I had a bad encounter with the front desk worker Letty. Her customer service was horrible. I will be contacting her supervisor.