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September 2025 by J Flores
9 pm gate times are very early especially with Texas heat. The rats are the size of a small dog.
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September 2025 by KellyB
Do not rent here! If I could leave zero stars I would. Rats rats rats! They make you pay for insurance that will do absolutely nothing to help with the damage done in your unit. I missed a month and had to pay almost double that to get it back plus another lock that they broke off. I had 3 tvs in the unit and it’s completely ruined all of them. The cord was missing out the back and everything. Not to mention they keep raising the monthly payments on the unit. Started at 55. Went from 55 to paying 238 the next month then paying 68 to 89. I never noticed until I got a notice about paying this month. This will be my last month because this place is a ripoff. Always trash everywhere and again rats are all over the place! I’m not even sure if I can save anything. I wish I had know before and if I had a truck my stuff would have been out of there. Also they don’t want you there after 9pm. People can’t make it if they have work during their open hrs! Wish I had read the reviews before moving my stuff here!
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August 2025 by Sammy Scott
Yessii answered all my questions regarding an upcoming move and i can’t wait to get there to set up my account.
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July 2025 by Christian Watson
Property management is non-existent. If there's any type of issue, you're pretty much out of luck unless there just happens to be someone there cleaning the property. I've called dozens of times, left voicemails and no answer.
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July 2025 by Anthony Grummons
Rat infested. After paying 161/ month for a year I had to trash everything.
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July 2025 by Krystine Randolph
They made it soo easy. Answered the phone, walked me through everything. Code worked, storage unit was clean. Feels safe. Great to see teammembers too while I was offloading. Great service!!
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June 2025 by Lupe Parra
Can never get ahold of anyone and I still have yet to this day not received my refund.
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June 2025 by Colin Cutter
Shannon was really helpful with what we needed and took care of us with good service
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May 2025 by Jamie Warner
Shannon was so helpful and accommodating. She made getting a unit easy and quick. Would recommend this location for sure.
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April 2025 by Brooklyn Neal
Shannon was very nice over the phone and helped me figure everything out very easily!
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April 2025 by Sylvia Borum
Shannon is outstanding ! I was given incorrect information after telling Shannon the entire problem she listen and came up with a solution promised to call back which she did ( which was a surprise) . She relieved all my stress. She is truly an asset to your organization. Mrs S. Borum
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March 2025 by Eddie Garcia
Great attention from Kim the manager, helping me in a kind a professional way.
Thank You.
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February 2025 by Dylan Loftis
The team on site is nice.
Unfortunately this company as a whole is not one I can recommend. They have policies in place to take advantage of there tenants and constantly increase rates after getting them in.
On top of that there is a constant rat issue and several of our items were covered in rat feces.
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December 2024 by brinley kay
This is a horrible storage unit, they have let rats and i’m sure other animals urinate all over my things in my storage unit which is disgusting and upped my rent for the smallest space to $120. this is unacceptable and if im not compensated i will be suing them for lack of care for my things. i shouldn’t have to throw half of my belongings away because they are so nasty. how are rats even getting into my space? i am highly irritated
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December 2024 by Rafael M
Amazing service by kim!
