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February 2023 by Mark B.
From my house there are several Sam's Club locations for my family & I to choose from. Our favorite location in Grapevine is temporarily closed due to ongoing repairs after the recent tornado. Our next favorite in the one in N. Irving, but we decided today to go to our 3rd favorite in Lewisville. I say it's our 3rd favorite because it just doesn't seem to be as clean as the other Sam's Clubs, but that's not why I've written this review. I've written this review because I was very disturbed by the way two of the employees who were bring in shopping carts this morning spoke down to an elderly customer. Poor dude was simply trying to inform them that one of the carts he had just grabbed had something nasty & sticky on the handle. One employee shrugged his shoulders & the other told them poor guy they didn't have the time to deal with his problem, just get another cart & get going because they're too busy working & he ws in their way. Of course there's never a manger to be found.
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September 2022 by Rob L.
Customer's have to continually bring in their own carts from the parking lot. Sam's employees stand around and watch as the customers do their job for them. Lazy employees and poor management for allowing this behavior. If people don't won't to work on the clock then let them go. All they do is give you a bad reputation.
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December 2021 by Molly M.
On December 18th 2021 whilst Christmas shopping enjoying our time in Texas my family and I proceeded to walk through Sam's we noticed the Sign for the Dallas cowboys shirts said small - XXL, we looked through them multiple times and there was not a small to be found (they clearly don't support women of all shapes and sizes) after that we all went to the car and I saw a women I could've swore I watched clock out when I walked in walking car to car bumming money and groceries off other people I guess y'all don't pay enough
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September 2021 by Thomas M.
Not sure the logic but most places that sell razors for men and women would also sell shave cream. Not this place. No one could tell me why.
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August 2021 by L D.
Pharmacy service and value-- AWFUL. I will not be back. As a cash-paying customer, I was expected to pay LITERALLY 5X the current pricing elsewhere for my ongoing (cheap for decades!) maintenance med, with no other comment than "we don't take GoodRx". The business account discount is next to worthless (we paid 40% above GoodRx $ yest for his new BP med). I am ^$@(*)@!!! WalMart NEXTDOOR has better pricing and accepts discounts, and not Sam's. Also, prior to initially setting up our Sam's account (transitioning from other ins to HSA), I SPECIFICALLY asked if WMart prices were honored, and was told "yes". Bye, bye... sphincters.
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July 2021 by Shannon N.
I like Sams, the staff is always helpful. They have descent prices not great but descent. Buy a rotisserie chicken and some fresh fruit and veggies those items have the best prices. Plus the rotisserie chicken is fantastic.
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March 2021 by Leo P.
I come in to Sam's club about to 1-2 times a week. And I keep coming back for the self check out employee named Tony. He is always very personable, caring and very charming to me and my family. Please let courage know about this terrific young man.
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January 2021 by el gato de kiko
(Translated by Google) Very good service(Original)Muy buen servicio
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December 2020 by Laura I.
We love to go here to get our major shopping done ... it's almost like we're family .. they never fail me
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November 2020 by Ree M.
Due to location, we have not been to a Sam's club in a few years. We moved, and this location is now closer than Costco, so we decided to join and check i out. WOW! Huge mistake. From the time we drove into the parking lot, we realized it was a mistake. Even the parking lot was scummy looking. We went in the store and it just looked and felt dirty. We did our shopping, spent close to $300, but will not return. We have been told that the Southlake store is very nice, but it is a bit far for us--so we will return to Costco.
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November 2020 by Kathryn P.
I just got a pretzel from here it was perfect!!!!! I have been searching for a pretzel perfectly covered in salt and butter that is not dry on the inside but buttery with a crisp outer layer and today i found it!! this pretzel took away all bad vibes and left me feeling warm and loved on the inside the person who made my pretzel washed her hands for more than a minute and took so many sanitary procedures that made my pretzel so much better!!!!
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August 2020 by Erich M.
How are people supposed To utilize Sam's and run a business if they can't go in before 10 o'clock in the morning? We have businesses to run. We have a business account and they took my card and switched it unless I pay more for the plus membership. They didn't do that to our people that go to the Grapevine location. Very disappointed.
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July 2020 by Kevin W.
Dont got here unless you want to lose money. They do not give out change and upcharge to the nears dallor.
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January 2020 by Jordyn Watson
Quick and easy! Very nice staff!
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November 2019 by Sandy P.
Don't bother doing an online order here. I was on hold for over 10 minutes. They told me I had to come in to *check-in*. I am not sure what the purpose is of an online order if I wanted to go in, I would have just gone in and not done the online order. It would have been different if I didn't have children with me, but that wasn't the case. Sam's in Denton let's you check in from your phone and they bring it to your car.