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March 2024 by Barbara Callaway
Got an oil change. Got new tires here last year. Always professional, friendly, fast, and affordable! That's why I always come here!
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March 2024 by Shortlivedglory
I made a mistake ordering online, but Stacey went above and beyond to help me out and make sure I was taken care of.
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December 2023 by Kailey
Will not use Walmart for tires ever again, even with Black Friday deals. I’d read reviews for this location and was a little hesitant given the low ratings, but figured it would be fine if I scheduled for the first appointment in the morning. Boy was I wrong. My appointment was at 8 and my car was not done until 11:20. Unacceptable. They told me when I walked in that they only had one tech so they wouldn’t get to my car until 9 when another tech came in. I had an appointment for 8, you should honor my appointment or not double book if you only have one employee working. A tire appointment should not take 3.5 hours either. The employees were polite so that is the only reason I’m giving 2 stars.
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October 2023 by Christy Chap
They don’t follow appointment times. Waited almost 2 hrs.
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October 2023 by Tex Mex Oak cliff
I love coming to this shop. The mgr John and Mackie are great to deal with. They help me out with my battery and tires. I recommend this place.
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October 2023 by Shakar Basnyat
Stacey at the auto center was very helpful and great attitude even though she had line full of customers!
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September 2023 by Jesse Bratz
Had an appointment to get tires put on that I bought through Walmart. 30 minutes before the appointment they call me and tell me they have to reschedule for that evening (which I couldn't make) because they didn't have enough employees. Would've been nice to know sooner because I already was on my way there. Being open for 2 hours I guess wasn't enough time to give me a heads up. I had an appointment, therefore you should be able to honor that time. If you're understaffed, don't allow appointments you can't honor. If you have people call out, figure out a solution. Also, when I tried to call back 3 separate times to figure out a possible time for this weekend, no one picked up. Probably a blessing for me that no one answered. Don't be fooled by their cheaper installation prices. They probably wouldn't do a great job given some of the reviews that I've seen. I'll be happy to go elsewhere, pay more, get better customer service and have better peace of mind.
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August 2023 by Cameron Clay
if i could give zero stars i would. worst service i’ve ever received paid over $200 for them to have lost my tires then they slipped a $40 fee onto the end of the service on top of everything else, also they were behind schedule by about an hour despite having no other customers worst experience would not recommend will not be going back
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August 2023 by Shawn Moore
Took my car here on a Monday, thinking it would be better then on a weekend.WRONG!Arrived at 10:00 am. Was told there was only one person doing oil changes.I said no worries I can drop it off and come back when it was done.Was told they won't get to it till after 12:00 because the guy was going to lunch.I asked how does he get a 2 hour lunch?Was told he had 2 cars in front of me then he was going to lunch.Ok , was told they would text me when it was in the garage.Received a text at 12:45.Headed over there at 1:15 , got there the same car that was in the garage was still in there with the hood up.When I asked if my car was done was told there was 1 ahead of mine????I told them that was my place 3 hours ago . Was told there was only 1 guy and he just got back from lunch???Was told they would put the car in the bay now .2:15 now I'm still waiting.Will update after it's done...Thought I wasn't doing anything while waiting.Update:It's now 2:30 after talking to a store manager it's getting worked on.Unbelievable!
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August 2023 by Gustavo Camero
The car is leaking oil because the engine oil tap was wrong placed. We went 2 times to solved it, but the supervisor refused to solve it because if they do it they need to replace the oil. I never received this lack of accountability for any Walmart before. I am going to check with the claim manager.
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July 2023 by Jimmy Milligan
Went here Saturday hoping to get my mother's flat fixed. It was 5minutes till 5pm.attendant told us they were closed although the website said"open till 8pm" this is Not the service I've come to expect from an company that likes to consider itself part of the"neighborhood". Sorely disappointed in this display. The service we requested would have taken this particular gentleman MAYBE 10 minutes to perform. But alas money & probably O.T. probably rule the day other than customer service.
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May 2023 by Tony Mendes
Took my car in just before it closed to get the back wheels balanced and the techs Sakaria and Hebert noticed that one of the tires was badly warped. Even though it was at the end of their work day Jose and John did not think it was safe for me to drive home. The crew worked over time to replace my back tires!John has helped me out before and he always puts safety first. This Walmart auto center has a very professional crew!
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May 2023 by Robert Anzaldua
Worst place to get an oil change! Never going back!Service: Oil change
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May 2023 by Yaritza Aguilar
worst cust service ever. Don't go there.
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February 2023 by Dennis Atkins
Very friendly and helpful counter person, but one technician kept giving her a rude attitude and when she politely asked him to retrieve the old wiper blades from the trash, because the customer asked to take them home, he stomps off like a 2 yr old, mouthing something in his native language... This is the reason for the one star and why I went and bought my tires elsewhere.