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November 2023 by Laura Willson
Brenden explained everything so that I understood over the phone, Brenden is extremely patient and professional!!!! He saved me from having to give away a car that I just bought and was misinformed!!!! I am forever thankful and will bring my son’s truck in very soon!
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November 2023 by Tiffany Norris
My husband brought our car here for a detailed cleaning. There were a few issues with the cleaning. We were told to bring it back so it could be corrected. They went above and beyond to make it right! We are very pleased with the results.
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November 2023 by Ryan Schwartz
Find someplace with the ability to do the work and integrity to own up to and correct their mistakes.I brought my brand-new Tesla from the dealership to Ziebart to get paint protection film on the front bumper, ceramic car coating, and tinted windows. They told me they had done this work many times and that the film was cut by machine for a perfect fit.When I got the car back,• Ceramic Coating – They had handprints and water spots in the coating and completely missed parts of the car.• Window Tint - They didn’t cover the entire window; there was debris in the tint, and they damaged the glass by cutting the tint on top of it.• Paint Protection Film – The film had chunks missing, cuts, folds, etc.After trying to give them a chance to make things right, I just asked for all the materials to be taken off the car, my money refunded, and the glass replaced.When I got the car back this time,• Ceramic coating – Not entirely removed from all surfaces, and the clear coat now had light scratching and webbing present.• Window Tint – They broke the window trim clips, damaged one of the door panels, broke all the clips on a side seat bolster just leaving it sitting on top of the seatbelt, and left residue on the bench seats and third brake light housing.• Paint Protection Film – Removed without issue.I updated Brenden (Store Manager) as I found the additional damage and worked on the estimate from Tesla to return the vehicle to how it was initially delivered to me from the factory. Once I got my car in for the service, Brenden said they were “being more than accommodating by agreeing to cover the original quote…” as it was higher than an aftermarket glass repair company that he wanted to use. Beyond that, he was now denying that the additional damage was done while they removed everything.I had hoped they just had a bad couple of weeks and would do the right thing. Unfortunately, that isn’t the case, and I’m left with no choice but to warn others about their abilities and business practices while I seek to recover over $3,600 in damages that had to be fixed. No one should go through this with their car, especially one that is brand new, without a single issue when it arrives at their business.
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October 2023 by Ryan S.
Find someplace with the ability to do the work and integrity to own up to and correct their mistakes. I brought my brand-new Tesla from the dealership to Ziebart to get paint protection film on the front bumper, ceramic car coating, and tinted windows. They told me they had done this work many times and that the film was cut by machine for a perfect fit. When I got the car back, * Ceramic Coating - They had handprints and water spots in the coating and completely missed parts of the car. * Window Tint - They didn't cover the entire window; there was debris in the tint, and they damaged the glass by cutting the tint on top of it. * Paint Protection Film - The film had chunks missing, cuts, folds, etc. After trying to give them a chance to make things right, I just asked for all the materials to be taken off the car, my money refunded, and the glass replaced. When I got the car back this time, * Ceramic coating - Not entirely removed from all surfaces, and the clear coat now had light scratching and webbing present. * Window Tint - They broke the window trim clips, damaged one of the door panels, broke all the clips on a side seat bolster just leaving it sitting on top of the seatbelt, and left residue on the bench seats and third brake light housing. * Paint Protection Film - Removed without issue. I updated Brenden (Store Manager) as I found the additional damage and worked on the estimate from Tesla to return the vehicle to how it was initially delivered to me from the factory. Once I got my car in for the service, Brenden said they were "being more than accommodating by agreeing to cover the original quote..." as it was higher than an aftermarket glass repair company that he wanted to use. Beyond that, he was now denying that the additional damage was done while they removed everything. I had hoped they just had a bad couple of weeks and would do the right thing. Unfortunately, that isn't the case, and I'm left with no choice but to warn others about their abilities and business practices while I seek to recover over $3,600 in damages that had to be fixed. No one should go through this with their car, especially one that is brand new, without a single issue when it arrives at their business.
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October 2023 by Lezi Davidson
Wow!! Couldn’t believe they were able to get out all the stains in our seats and dash board. They were very professional, and it’s a total night and day inside our car. Definitely highly recommend - you will NOT be disappointed!
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September 2023 by David Peet
They applied Rhino Liner over my whole truck. It looks great. Price was right, the job was done right, the service was impressive. I highly recommend this place of business. It is probably the last exterior coating my farm truck will every need!
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September 2023 by Paul Barrows
Paul and Mary were excellent to deal with. Very professional, friendly, with great competitive pricing. Their installers did a great job with my tint.Service: Window tinting
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September 2023 by Patrick Zeller
Just got my wife's car detailed and this place is absolutely amazing top to bottom! Great employees with fantastic service and quality. I recommend this place to everyone I can who wants their cat detailed
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July 2023 by James McDaniel
Very nice over the phone and was just as nice when I had to cancel my appointment
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June 2023 by T Fields
They did a really good job spraying in my bedliner for my truck. Customer service was a one will be back soon.
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June 2023 by Kelly Schweigert
I took my car in for a full detail. The owners were extremely nice and offered a discount for the services I needed. They did an EXCELLENT job on my car and took the appropriate amount of time to be sure that it was done well. I am so appreciative!My husband was so happy with the work they did he may take his back there to get it done too! We are hoping this puts my car in the best position to be traded in as well.Services: Auto detailing
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May 2023 by Veronica Dominguez
Awesome team, great customer service and a very positive environment to be in! 10/10 recommend!!
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May 2023 by Scott Barnes
Excellent! I had a Rhino bed liner sprayed in and these guys did a great job. It's an old truck and it looks brand new now. Everyone was very friendly and the owner was super nice and helpful.
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May 2023 by jacob bell
Fast Professional Team got me in and out in an unbelievable time.With Paul & Mary helping me along the way, even providing lunch.And a beautiful, flawless job.
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May 2023 by Kelly Tyson
I took my car in for a full detail. The owners were extremely nice and offered a discount for the services I needed. They did an EXCELLENT job on my car and took the appropriate amount of time to be sure that it was done well. I am so appreciative!My husband was so happy with the work they did he may take his back there to get it done too! We are hoping this puts my car in the best position to be traded in as well.Services: Auto detailing
