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December 2023 by Thomas Nagy
Good and friendly service, clean and professional facility
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November 2023 by Michelle Heins
I have been a customer of Storage King for 6 years and have never missed a payment. Been on time for 6 years! Had on auto draft and my card changed due to expiring and was never informed that they needed a updated card. Was charged a late fee even though they never contacted me with the 2 numbers on file. Even went in that weekend because I forgot my code to my unit and still no one notified me to update card. Talked to management about a one time waiver of the late fee and to no avail. After giving management new card info was informed that the storage rental fee was going up. Very disappointed in the outcome of something that could have been easily handled.
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September 2023 by Frank M
Derrick had been a tremendous help to us and we highly recommend this business!
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August 2023 by Ray Smitherman
Derrick has been 100% top notch in his customer service skills! We have been in our unit for over a year and he has always handled our needs with 100% professionalism! We recently downgraded and he handled the move flawlessly! The facility is always clean and I would highly recommend!
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July 2023 by Oliver Fannin
We’ve been using Storage King for quite a while now(several years). They’ve been always available and helpful when needed. I really appreciate it. Thanks again.
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June 2023 by Zach Ruyle
I reserved a 10x20 online through their website moving from Florida to Texas, I had everything pretty much lined up with help and an email with the codes needed to get in. When my help and I showed up to unload my stuff my code didn't work, it took two days for it to start to work and by then I didn't have help, so I got to unload my house into a storage unit by myself and had to pay U-Haul for having my truck longer than anticipated, I also had no reimbursement after they told me it is an issue on their end. Once I find a place, I will be moving and not give them anymore more of my money, I recommend you find somewhere else to store your things.
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January 2023 by Jennifer Barry
Very clean facility! They had a climate controlled unit for a great price. Derrich, the property manager, is super professional and helpful. Glad I found this one!
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January 2023 by Aaron Bamsch
Very clean facilities! Highly recommended this place
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October 2022 by S S
We've been using this facility for over four years and love it. Very secure, clean, and easy to use.
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July 2022 by Joe Lang
One of very few storage places that had availability. Love the cleanliness and overall condition of the facility. Manager was very friendly and professional. The only issue I had was the space available was advertised (online) to include power, after I arrived at the facility I was informed there was not.
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July 2022 by Nyle Leftwich
Clean, professional, and friendly. Great place
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June 2022 by Alex T
It looks like the bigger liberty hill tx gets, the more local companies leave. Although this company is not the worst I've dealt with, the old company seemed to be more in touch with the community and had absolutely wonderful customer service. I can't say the same for this company, it acts more like all the other storage units in Austin, they care more about money then keeping clients.
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May 2022 by j faust
I dealt with Derrick to rent a unit. It could not have been easier. The staff is knowledgeable and ready to assist their customers. Could not be more pleased with the transaction.
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May 2022 by Michael Burnett
Nice clean place to store all your belongings
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May 2022 by Lauren S.
Very friendly, attentive and professional staff! Kudos for great customer service. We love this location - secure, well maintained and easy to use. We store our new motor coach here and know that Home Sweet Roam is safe! Highly recommend.
