-
June 2023 by Les Robinson
Ordered game camera mounts for mounting on trees. Received mounts for poles. SG promptly responded to my email, corrected the order, and sent out the correct ones. When I asked for directions on the return of wrong mounts, they said keep and put to good use. In this day and age, customer service can break you or make you. Slow Glow hit it out of the park. 5 stars is not enough. It's good to know there are still companies who make customer service a priority. You cannot go wrong with SG.
-
December 2021 by Todd
Had a question about solar panels and charge capacity for my all in one slow glow stealth box. Not many companies where the owner and inventor calls you back. Just buy one, you'll love it. Excellent customer service from a Texas based company and an excellent light for bow and gun hunters. His wife is awesome too!
-
November 2021 by Javier Gonzalez
We've tried several brands of hog lights and Slow Glow is the best by far. I would highly recommend them.
-
November 2021 by Mark Dixon
Slow Glow LightsI bought my light a year ago. My expectation was that it would produce more light that it did. Other than intensity, it all seemed to be a quality product. Then came the first problem when if failed and I found that water had got into the electronics. After contacting Pam, they replaced it in short order. Then cam the second failure from the same leakage and here is when the real problem started. Again I contacted Pam as well as sent here a photo (same one that I attached here). She immediately replied to my email and said “As shown in the picture the light is upside down on the arm and water will get in”. Since the light can be rotated in any position, I mistakenly thought that the position didn’t matter. Boy, was I wrong. Pam quickly pointed out that I should have known this from the photos, videos, & instructions provided. WRONG! I went back and viewed the videos & instructions to see where I missed this important bit of information. NOWHERE did I find a warning or other information regarding to the mounting position. We ping-ponged emails over several days and the end result was that I should have magically known because all of the photos show it in one position. The final result when I asked her how we can resolve this issue? The response was that they have sold 1000’s of these lights and nobody has ever had this problem and basically slammed the customer service door. At the very lease, I expected Pam to offer a reduced cost to repair but instead I was treated like I was trying to rip her off for a new light.My advise is to look elsewhere for your hunting light. After my experience with Pam, I purchased a light from Elusive Wildlife. Their light produces more light and is less money. They were also pleasant to deal with.**. I re-read all your emails and you never offered to have me send it back in. If you correctly recall, you only mentioned the mounting issue after the second failure. You are very argumentative and that is what my main problem and the reason for my posts. You might want to remember that, The customer isn't always right, But... they are always your customers. Treat them with respect and maybe be a bit more humble.
-
November 2021 by Robert Dunnigan
Greatest product out there. I upgraded and Added a Stealth Box to my previous Slow Glow Original lights. Now I have a multiple hunting options and can leave the Stealth box out all year, with no maintenance or set-up. Service is Awesome, staff is technical and quick to respond to questions or needs. Overall Great offering for your Late night Pig execursions!
-
November 2021 by Tracie McKee
I am not a hunter but use my Slow Glow for lots of amazing adventures. I was living on acreage when I got mine six years ago and I was able to watch more wildlife prowling around after dark than I could have ever imagined. I now use it on my camping adventures and absolutely love it. They offer incredible customer service and I have had zero issues with my Slow Glow but have asked lots of questions over the years. I am upgrading now and anxious to have the brand new SolR Pro so when I am without power I will be able to charge my phone and run small electronics when needeed..:) THANK YOU PAM for all the help over the years and for assisting the numerous friends and campers that I have sent your way. You are awesome! Just saw where they supply some of the lighting for Naked and Afraid as well, how cool is that! I 100% recommend Slow Glow, you and your family will have great new experiences and it's a hunters best friend.
-
November 2021 by Charlie Coco
Purchased one of these lights 3 years ago to try on my ranch. After 8 months it quit working. Discovered a bad battery as solar panel was charging. Installed a new battery, it lasted maybe 10 more months when the photo cell failed. Tried emailing this company twice to buy parts and have never returned my emails. Next stop, it landed in the garbage. Would not recommend for how expensive it is.
-
April 2021 by Todd W
Had a question about solar panels and charge capacity for my all in one slow glow stealth box. Not many companies where the owner and inventor calls you back. Just buy one, you'll love it. Excellent customer service from a Texas based company and an excellent light for bow and gun hunters. His wife is awesome too!
-
July 2020 by Robert Mccall
Best lights on the market, have used in all types of weather, have killed many hogs under these lights. Very dependable lights, courtesy and professional company. Highly recommend this product and company. Thanks SLOWGLOW
-
June 2020 by Frank Yarrish
I bought this product a couple.of weeks ago First i like ti say thank you to the lady that took my order i needed it before the weekend it arrived on time. The product is awsome very easy install and i had it up and running in no time. I reccommend the all in one package withe infred and green or red light. This light provides enough light if you have a low light level scope to get a kill a to over 100 yards or with use of the infred and we got our first hog last weeknd with the green light on i highly reccomend this product and company and they offer vet and military discounts
