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“I went into the post office here in town where I live. The line was out the door and people were being rude. I knew I needed to get some other items from Keene so I decided to drive out to this post office. The ladies behind the counter were so gracious and polite. It was the best experience ever, and the people in line were even offering to hold my packages for me since I was trying to mail out Christmas gifts at the time I will drive out of my way to go back to this post office for this pleasant experience!”
“Kimberly at USPS Burleson deserves praise for her exceptional calmness and patience, even during hectic times. Despite the busyness, she maintains a composed demeanor, ensuring every customer feels heard and valued. Her dedication to providing excellent service amidst chaos is truly commendable.”
“This is the second post office I went to, and I immediately noticed the difference in the tone and professionalism of the employees in helping with passport applications. A direct callout to Frances who I cannot thank enough. She knows what she’s doing. I also noticed they respected appointments and gave them priority unlike other post offices.”
“No person or business is perfect. My father has been a resident for almost 30 years. He has always gotten good service and compassion. He talks about the post office employees like they are his best friends. They know him by name, now they ask me about him all the time.”
“I have a small business that involves mailing goods to buyers. This post office consistently gets packages out faster than any other post office in Arlington, Mansfield or Hurst. I will always use them for my business mailings!”
“Rossie was excellent and her employee services was one of the best customer-to-employee service I have ever been apart of! Great human being and she has everyone interest best to heart!”
“We’ve had our PO Box here for years - everyone is very professional and helpful. It’s obvious that the USPS org doesn’t invest in this branch like others — it’s smaller and no automated services — but it still serves its purpose. We’ll keep our business here for years to come.”
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“This is the tiniest little post office with the friendliest staff ever. It may not have all the extended services and supplies of a large location, but you can do what you need to do and the people are fast and friendly every time.”