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December 2023 by Chris Johnson
Nathan Evans and the staff at this bank are extremely professional and eager to help. I'm glad I made the move!
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January 2022 by TG
Clean well managed and professional. Just wished this bank was open on Saturdays.
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June 2021 by Timothy Grant
Clean well managed and professional. Just wished this bank was open on Saturdays.
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April 2021 by Dora Torres
I can see now wy this bank has the worst reviews. Bad attitude employees ..careless and not well trained .. smsh. I cant believe they dont know the basic requirements for a new acount .. i hope this lady learn how to talk to people
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January 2021 by Colt
Great staff but the atm hardly ever works
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July 2020 by Kelvin English
Poor service
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March 2020 by GranPa Harambe
Great staff but the atm hardly ever works
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September 2019 by Laura Dahlman
I have it a one star but wish I could give it a negative! Customer service is horrible and good luck trying to talk with a Supervisor!
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September 2019 by Steve n Traci Sawyer
I’ve been with BTH since 1997 in Mineola. I moved over to Lindale when they opened this office. I’ve ALWAYS had great service, kind employees, and they’ve always gone over and above to help me. When I had someone steal my debit card number as we were leaving town for vacation, BTH caught it before I did. They called me and determined fraud. They cancelled my debit card and had offered to prepare travelers checks for our trip. It was so smooth and encouraging to know someone was watching our back!!
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May 2019 by Roxie Miles
We've had great service at this location for the last 8 years.
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January 2019 by Hailey Long
Bad service. It seems like every time I come here, there's a new policy that prevents me from getting anything done. I'll ask ahead and when I get there, they change what they said. I will be changing banks soon. I'm extremely tired of this service and these wishywashy policies.
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October 2018 by the Scrap Smith
Not enough cowbell
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March 2018 by kingsfamily4jc
We have banked at this place for a number of years. Always curteous, friendly, and very helpful in servicing the needs of their customers.
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August 2017 by Rachel Kincaide
Don't like the service
