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January 2026 by Laurie VanKuren
The mechanics are very thorough and willing to go the extra mile to make sure your vehicle is safe. Very dependable for vehicle maintenance!
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January 2026 by Richard Simpson
I called Hank's Auto repair about transmission problems on my 2016 Chevy Silverado. My vehicle has the 8 speed transmission, and since 47000 miles has been nothing but problems. Chevrolet addressed the problem under warranty for (converter shudder) and was never the same. Had hard downshifts. and when shifting was very noticeably. Fact is the factory transmissions were badly engineered, and GM knew had a problem. -----Getting back to Hank's they brought a wrecker and took my vehicle to their shop. Communication was never an issue and was kept updated on my vehicle start to finish. They have a very friendly and professional staff, and I felt they were honest throughout my experience with them. The turnaround was quick, and a new rebuilt transmission was installed. This took place in about 4 business days. My truck has 97600 miles on it now when was taken to Hank's. With the new transmission don't really notice the shift. The shift is so smooth I had to look at the tach to see that it was shifting. I would also say if you need a wrecker service to use them also. Hanks charged me $125 instead of the $515 dollar wrecker service to pull my vehicle .9 of mile. (9/10's} Would strongly advise if you have a vehicle problem use them, I would again.
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December 2025 by Randy Rhoades
Good fast service, got me up and running again faster than expected.
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December 2025 by Samantha King
Awesome company! They got my car right in and helped me. The guy at the front, Justin was very helpful and Knowledgeable. Would Highly recommend. Great prices, friendly staff, very caring, and they actually listen to your concerns for your vehicle and don’t try to push things that aren’t really necessary. Great Company!
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November 2025 by Joyce Mitchell
Thank you so much for going above and beyond!
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November 2025 by Justin Stanley
Justin was professional, courteous, informative, timely and accurate. The truck had multiple issues and he addressed them all. He pointed out two other issues and talked to me about them and we handled it. Second time I’ve used hanks in a couple months. HOME RUN EVERY TIME!!
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November 2025 by Aimee D
They were quick to diagnose the problem and even quicker to fix it. The they were honest and answered all my questions and were very kind to a woman who was not having one of her better weeks. 😂 would recommend 👍
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October 2025 by Denise Renaghan
While traveling through Lindale our vehicle started driving very rough. Hank’s was able to get our vehicle in for diagnostic and repairs in one day! Back on the road in a smooth running vehicle :)
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October 2025 by Valerie Smith
Excellent service. Very professional. Lane- Scott and Roger were amazing
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October 2025 by Cari Stapleton
Rave:
Tl;dr: Hank’s Diesel and Auto repair has fantastic customer service and their work on my vehicle and guarantee are top notch. Will use again!
I have recently had a great experience at Hank’s Diesel and Auto repair. My fairly new purchase of a used car turned out to be a not-so-great deal after all. I broke down at Walmart. To start, Hank’s handled the tow pickup SUPER quick, on a Sunday afternoon, and with a friendly driver. The very next morning Lane called to give me the good news and the bad news. The good news was brief. The bad news was extensive. I explained to Lane it was a recent purchase, but outside the warranty. He then stated that these problems had to be caused by extreme negligence before the purchase. That’s not all! He himself called where I purchased the car and explained in detail that it was their responsibility, regardless of the fact that it was outside warranty. He pursued the car salesman’s inspection report and was able to get a SUBSTANTIAL amount paid for by the big name used car dealership. All of this was far beyond my expectation of a repair shop. Upon getting the car back, Hanks detailed report of everything they did was highly detailed. And of course, the vehicle runs so smooth and I feel confident it will continue to do so with Hanks own personal guarantee of their work. Thank you so much to the entire team at Hank’s and definitely Lane for advocating for me with the dealer! You have earned a customer for life!
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October 2025 by Felix Cabrera
Car was misdiagnosed with having a bad alternator and dead battery. While there I told representative that I suspected a battery cable needed to be checked. $1200 later and next day my car died on the road with same symptoms. Towed to a different mechanic near where my car died. Turns out he found rotten wire that Hank’s auto shop decided to ignore. Lane who is every bit a company man stated that he didn’t know I was telling the truth about the wire even though it would be easy to pull the video/audio evidence to the contrary. Bottom line is that quite possibly the rotten wire was misdiagnosing the alternator and bad battery. Lane stated he would get back to me, but never did. Give them one star because at least they have a credible warranty where I was able to fix my car by a different mechanic covered by warranty.
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October 2025 by Premier Wrapz
These guys went over and beyond on my Yukon I came in with a noise near my transmission and they fixed it and repaired my running boards as a courtesy. Will recommend these guys 100 times over and over!
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October 2025 by Jason Green
They are Rock stars Especially Lane he was very knowledgeable about everything on my classic 1997 F250hd 4x4 they worked with me on every stage of the process. I haven’t driven the truck for a few years because of the fuel gauge not working and they found out that the tanks need replacing along with the fuel gauge. Lane had his doubts when it rolled in on the wrecker because it had 2 dead batteries but with him and his wonderful crew they helped chase down parts and brought it back to life. He even found out that we needed to rebuild the brake system and clean the fuel system for all the rust that was in the system due to the truck setting for a few years. Stuff I didn’t know. But my Grandpa’s truck is alive again all because of Lane and the crew at Hanks Diesel and Auto repair in Lindale Texas. So if you want a honest bunch of guys that can resurrect the dead. New or a classic send it to Hanks in Lindale Texas. Thanks guys!
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October 2025 by Lindsey McKay
Highly recommend!!! Everyone there makes you feel welcome, they are informative of what’s needed to get you fixed up! Pete, Trish, Justin and Lane all are friendly, caring, wonderful people! Thank you guys so much for everything you’ve done for me! Very Affordable and Trustworthy! I cannot praise them enough! Give them a call for all your automotive needs!!
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October 2025 by Dakota Pickens
Faat service. Got me in a pinch. Highly recommend.
