-
March 2024 by Michael Peterson
Very friendly and helpful.
-
August 2023 by Hannah Sharff
This is the best O’Reillys I’ve been to. Lane was super helpful. They got my problems off and I was in and out in no time. I will definitely make the drive to keep coming here.
-
March 2023 by Kasey Rivers
These guys help me probably more than they realize! I'm in there every few months buying lights and stuff. Great group of employees! I always get the help I need and am treated very fairly and respectfully! Thanks!
-
March 2023 by Robert Hurst
We went in for some things and needed parts changed and got Greg as our helper. What we needed done was going to cost around 700 at the dealership or mechanic and Greg using his knowledge got us the parts which were worth 250.00 and didn’t have to fix or help in that area but was very nice and awesome and did it for us because we had no idea what to do. He went ABOVE and BEYOND!!! He saved us tons of money and with his knowledge and him doing what he didn’t have to do was so worth it and amazing! He was very respectful and told us what could happen but we asked him to do it and he was perfect. They are lucky to have him and I would recommend asking him for advice if you need help. Thanks Greg!!
-
March 2023 by Art Presley
Unlike some parts stores pros work the counters answered all My questions and recommend correct parts to fix.
-
September 2022 by Miranda Cook
They helped me change my hard to get to low beam headlight, I really appreciated, my dad passed and I no longer have someone to go to for things like that and they really helped me out
-
September 2022 by Brandon Rucker
They rarely have what I need in stock, like bearing or general electrical components.
-
September 2022 by Donald Dunavant
Got provided with excellent service for my car!
-
August 2022 by Jeff Collins
On my way home, I started having issues with my battery. So I stopped by the nearest O’Riley’s. George and Daniel were great. Daniel thoroughly explained my issues. George grabbed me a new battery. They were courteous and friendly. Thanks again.
-
July 2022 by Jeremy Farmer
My go-to place in lindale for parts. Always friendly and orders whatever I need and it arrives the next day.
-
May 2022 by Rey Rodriguez
Great customer service very helpful employees
-
April 2022 by Family Hero Channel
Justin is the absolute best in all of east Texas! He is the most knowledgeable and the nicest guy
-
March 2022 by Chasity Swinney
My daughter was able to get a Military discount on her breaks.
-
January 2022 by Joshua Nelson
I stopped in to buy some parts. I wasn’t greeted upon entering the store. I’ve never walked into an Oreilly that I felt unwelcome. The man helping me was named Gregg. Absolutely the worst customer service ever. Simply couldn’t do his job. When I asked where something was he just said “I don’t know probably down isle 3 or 4.” Turned to another employee that was helping another customer, and said wanna show him. When I was told there was a limit on a product I said that’s fine I have an idea. Gregg very rudely said “you better put those back because I’m not selling you more than this.” I have never shopped at an Oreilly auto parts that I didn’t want to go back into. There’s no reason to have an attitude towards customers especially when there’s no reason behind it. Not the first time I have had to deal with the terrible customer service at this particular location. But I absolutely will not deal with this location anymore. If this is how the Assistant Manager is operating the store, this isn’t the store I need to use.
-
January 2022 by Charles Halyard
There were two employees on New Years day working, the store wasn't busy. I bought $150.00 in wiper blades and fluid and antifreeze. While I was trying to grab as much as I could to take to my car to avoid a second trip they both just stood there and watched me and didn't offer to help take the rest out to my car and then I said I'll be back in and one of them said "okay" They did give me the size wiper blades that I needed but didn't offer to grab them or anything. I guess I am old school in my customer service or help thy neighbor out. These were grown men also. its a shame. I definitely will not be back to this location and will tell anyone that asks don't bother wasting your time.
