Southside Bank is highly praised for its friendly and professional staff. Customers frequently mention team members like Renee, Brittany, Karla, and Joseph Razza for their kindness, patience, and helpfulness. Many reviews highlight how the staff goes above and beyond, even staying late to resolve issues. The drive-thru service is noted to brighten customers' days, with a welcoming atmosphere created by the team. Overall, Southside Bank is recognized for providing excellent service and support, making it a recommended choice for banking needs in the area.
Shout out to Carla, Renee, Brittany, Shay, Erika... I love my bank! And someone give Joseph Razza a raise! He has been such a great addition to the team there and killing it with kindness, patience and obvious care every time I'm in there. He has been so great, I had to jump on here and add to/edit my old review.
October 2024
We had to get some account stuff dealt with right before closing and they stayed late to help us with the issues we were having! Brittany and Karla did a great job!
April 2024
My experience was pleasant Erica Candelario is super sweet. She was very helpful and answered all of my questions.