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December 2023 by Michael H.
Avoid this location at all costs. This place is a joke. I took my car in a couple weeks ago for realignment and found out I needed both front control arms replaced and had an "oil" leak. These guys tried to charge me $660 EACH for the control arms that I could buy myself for under $100 each. Oh, and that "oil" leak I mentioned earlier, wasnt even the oil leaking. So they got me for over $400 on that deal. All in all, they quoted me over $2500 worth of "repair" that I was able to have repaired at another place of business for a FRACTION of the cost. This location is the biggest scam. Beware
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September 2023 by Helen Mortimer
I was greeted by Thomas, he was very delightful, knowledgeable and kind the moment I walked in for an alignment appointment. I was updated by phone on the status and they all worked very hard to fix the things I didn’t even come in for that they saw. overall the experience went very smooth! Thank you to everyone for all your hard work and long hours. definitely will recommend this location to anyone.
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September 2023 by ellysa english
This Brakes Plus location is the best i’ve ever been to. They had great customer service and explained everything so I could better understand what was going on. I definitely recommend coming here for your next brake check!
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September 2023 by Ray Turner
Mr. Albert was honest and straightforward with what needed to be done and what did not. Brake plus took great care of me. I highly recommend this location. Bless.
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September 2023 by Jeff Baron
I had a fantastic experience! Another competitor told me I needed an expensive master cylinder replacement but couldn't do it same day. I took it to Brakes Plus and after their inspection, they told me it only needed an adjustment in the rear drum, saving me hundreds of dollars! I really appreciate the staff being honest!Service: Brakes
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September 2023 by zoe bk
was able to get me in and out before I need to get to work. Amazing customer service and very informative. Came in for a Free brake inspection and left with news that it wasn’t my brakes but a different part to be replaced. Very helpful
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September 2023 by alfredo miranda
This location did a phenomenal service from start to finish from brake inspection and brake repair. They were very time efficient and offer superior customer service. I will definitely be bringing back my car for future service.Service: Auto brake repair
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September 2023 by julia marie
By far the BEST car experience I’ve ever had. Everyone was so kind, and they were informative about what I needed and were willing to answer all my questions patiently and honestly. I will definitely be going back!Service: Brakes
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August 2023 by Taylor Blackshare
Shout out to thomas and team!! Great customer service! Unfortunately they couldn't cover the work with my warranty, but they got my car in and diagnosed In a reasonable amount of time, and I would have definitely used for work if my warranty covered them!! Will come back for scheduled maintaince, for sure! 10/10!Services: General repairs & maintenance
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August 2023 by John S.
Pretty busy on Saturday. Glad I made an appointment. Even then, they're backed up for brake services. They told me an hour, and it's looking like about that. Once I finished up, they reviewed a few recommendations, but did not significantly pressure me to have those done. I sincerely appreciate not having the hard sell approach. They were also quick to recognize my veteran status, and I appreciated the attention and small discount applied to my total bill. More importantly, I appreciated the straightforward information about their status and progress in the maintenance bay.We used to go to Kwik Kar on Main Street for regular car maintenance, but as you can read in another review of mine, the change in ownership has also resulted in a change of customer service. I had taken my car to this location before for both brake service, and for my annual state inspection and had no significant issues, so I was happy that I was able to bring my car here for its regular oil change and experience the same customer service. My wife and I will be bringing our cars here in the foreseeable future.
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July 2023 by Deez N.
Amazing service! Advisors are friendly and extremely knowledgeable!Highly recommend!
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July 2023 by Skyler Ford
These guys got me in ASAP last minute and stayed late to help me, and make sure I was safe to be on the road, and I could not be more appreciative. They also didn't push me to get any work I can hold off on, which saved me financially. Will be coming back for anything and everything car related! Thanks guys!!!! And thank you Thomas for everything!!
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July 2023 by Skyler F.
These guys got me in ASAP last minute and stayed late to help me, and make sure I was safe to be on the road, and I could not be more appreciative. They also didn't push me to get any work I can hold off on, which saved me financially. Will be coming back for anything and everything car related! Thanks guys!!!!
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July 2023 by Mudit Jha
Excellent Service! They returned me the vehicle after service in less than the estimated time on the busy day, and also fixed an issue in my brake rotor with very economical price which was estimated by another famous mechanic shop in the area to replace whole package at a costly price. These guys know what they're doing.Services: Vehicle Inspection
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July 2023 by Christina Bell
Travis is awesome! Squeezed me in right before closing to fix my tail light! Couldn't have asked for a quicker or more friendly service! Thank you so much! Highly recommend!
