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January 2024 by Jeremy Adell
Did a great job repairing my macbook pro battery. Cost the same as sending to Apple, but it only took a day for them to complete. Thinking of taking my phone in for a screen and battery replacement. Unsure if they can do the necessary color calibrations though.
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January 2024 by Tina Lyons
UPDATE: The owner sent us a message via text Sunday to let us know that all his employees were sick and he had to close the store. He was out of the country and could not meet us there for the phone. We dropped off the phone on Saturday with the phone to be completed for a Sunday pick up. When this did not happen the owner scheduled a time on Monday for one of his family member's to meet us there to get our phone.The work completed on the phone was great. I am adding more stars than my original post for the work completed.12/17 at 1:00 pm. Received a text my phone was ready, went to the store during business hours and door was locked. Called, left voicemails, waited an hour and left. I would be weary of the store practices. They currently have my phone and we cannot get in contact with anyone from the store. We used this store because it was a T-Mobile insurance repair store. Never again will we use this place.
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January 2024 by Real Kings Only
Took my daughter’s iPad to get the charging port fixed…it was fine in less than a hour and was very cost efficient. Highly recommend these ladies!
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December 2023 by Jeff Hall
I took my wife's phone in to see about having the cracked screen fixed. The person working said he didn't have the exact screen but could order one. He also stated that sometimes FedEx didn't come every day, so it might be a couple of days. The options were to pay a deposit and leave the phone, or pay for the screen in total.I chose to pay ahead since my wife needed her phone. The next day he called and said the screen came in, so my wife dropped her phone off on her way home from work. When we went back 2 hours later, the phone was fixed and looked brand new.I appreciate the honesty and the managed expectations. They under promised and over delivered. I'll definitely use them again if I need phone or tablet repairs. A plus customer service!
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November 2023 by Missy Whittington
CPR cell phone repair is GREAT!! Stacy was extremely helpful and accommodating! My cracked screen was replaced in less than an hour and the price was reasonable compared to other stores. I will be going this store to work with Stacy for all my future cell phone or tablet needs! Thank you Stacy for working so hard and being so friendly!
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November 2023 by Ryan Jones
Used CPR (Little Elm) to repair my phone battery in my iPhone 12 Pro. They used genuine Apple parts and had my phone ready quickly. After the battery repair, my phone was dropped and needed a back glass replacement, which was taken to another repair shop. A week or so after the back glass repair, my battery began swelling and causing the front screen to lift. I brought my phone back to CPR and they offered to replace my battery for free, however, I had noticed the back glass had cracked again (not being dropped this time) and the owner of CPR offered to repair the back glass free of charge.After taking my phone apart, CPRs team noticed that the other repair shop had used non authentic glass and they had caused large amounts of internal damage with the tools they used to removed the back glass, in fact the tool used by the other shop caused a puncture in the battery itself. Zee (owner of CPR) called me to break down just what they were seeing and how they could tell that the battery issues weren’t caused by a faulty battery, but rather by the other repair shop. Even knowing this and providing multiple photos of their findings, Zee offered to still replace the battery and put the phone back together best as possible.I would highly recommend CPR going forward and all repairs I have will go to them. Their staff is knowledgeable and courteous. They may cost a little more, but they do the job right.
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November 2023 by Luis Calderon
Super fast service for my Samsung S21+ repair. Parts were in stock and I didn’t have to wait long at all. Best part was staff very helpful and responsive. Would highly recommend.
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October 2023 by Denis Chernikov
Had my 2021 Macbook Air repaired in two days. I had water spill and the computer stopped charging. Great service. Reasonable price. Highly recommend.
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October 2023 by Ana
charged me $116 to fix a black spot in my phone screen just so face id wouldn’t be able to work anymore. apple said i had to go to the “apple” store to get it fixed and it would cost EXTRA money. i fixed it so i would be able to exchange it for a new phone 13 due to my poor battery and camera quality, however they took the screen protector off then i dropped it the next day and it it all cracked so now i can’t exchange it. not saying it’s their fault my phone is cracked, i just think taking the screen protector off was unnecessary. i had a screen protector there for a reason, because i drop my phone a lot, and that didn’t leave me enough time to buy a new screen protector so $116 dollars down the drain.
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October 2023 by Corbin Barnes
While cpr was able to complete my request in repairing my phone screen, I highly recommend you go to your local cell service store or your local apple, Samsung, or google store to fix any issues with your tech. The issue that I have with this 3rd party repair shop is that they can't work on newer tech. When they fix one issue, it causes another. I strongly suggest that you DO NOT come to this store for any repair if you have a newer model iPhone, andriod, Samsung, or Google pixel.
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September 2023 by Michael Webber
Will not sell parts for phones to customers!! Bad customer service. I have fixed more than 6 of my own phones rear glass, battery, front glass, camera's and lenses.
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September 2023 by Chris Clay
Went for phone repair. They team was transparent and helpful. At the end of the day we needed a new phone. However, the team helped us make a decision on either repair or get a new phone.
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August 2023 by AJ Bohannan
Awful service, how can you bring in a phone on an appointment, diagnose the issue, show all of the parts in stock, but take a walk ins phones over the appointment? Pathetic. Then beyond that, they say swapping out a charging port, that if they break anything we have to pay more?? Plus the labor charge of course bc why not charge you double labor when a screen is already off. Once again pathetic. Horrible service and horrible pricing. Also will not pick up their phones, how can you run a business like this??
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August 2023 by Jake Christopher
My phone had trouble charging. The cable would pop out. I brought it in to CPR to get it fixed. They cleaned out the port in 5 minutes and it charges again! Great service. Would go here again.
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July 2023 by Aaron gunkel
S21 screen was replaced in 1 hour, after Samsung's Repair store was unable to get a replacement screen in a week. CPR Cell had the screen in stock and helped me right away. Next time I will go to CPR Cell first. Awesome Experience!
