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February 2024 by John
Service was quick and friendly. But the $25 sim "activation fee" was disingenuous, especially when I can activate it for $0 online (which was not disclosed at time of sale).Edit: Downgrading rating to 1*. Paid $200+ to find out the hotspot speeds were barely useable. We had to switch back to T Mobile the next day.
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December 2023 by Alaysha Pettis
I had a really good experience
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December 2023 by arlette reyna
They solved everything I needed to buy a cell phone, very good service from Sarah, very well explained, of course I'll be back again, thanks criket
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December 2023 by Larry Shields
Sarah was able to expertly address my eSIM issues and provided excellent customer service!
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August 2023 by Believer In Christ
I came here to purchase a cheap phone and the phone was bad quality. I couldn't hear anything and I went back to ask if something was wrong with it... they took roughly 2.5 hours to tell me to come back another day to get a different one. I came back got a different Nokia and it was still the same quality. I just switched to boost. Boost mobile has cheap phones as well but with much better quality and service.
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August 2023 by Lori Moses
Thank you Julio for your excellent service.
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August 2023 by Mando Reviewer
Went to this store to ask about promotions, got a good rundown on what's new and what's good. Julio went above and beyond in explaining everything including a way to save $30 off every month.
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August 2023 by Carmen Montoya
Julio is amazing. Great customer service and attitude.
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July 2023 by Cristina
I came here to purchase a cheap phone and the phone was bad quality. I couldn't hear anything and I went back to ask if something was wrong with it... they took roughly 2.5 hours to tell me to come back another day to get a different one. I came back got a different Nokia and it was still the same quality. I just switched to boost. Boost mobile has cheap phones as well but with much better quality and service.
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May 2023 by Osha Williams
I had an excellent experience today at this location! Janiyah was extremely friendly and knowledgeable. With 3 customers in the store all at once Janiyah’s professionalism speaks for itself! She took great care of me and got me all set up with my new phone. Thank you again for all of your help!!!
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May 2023 by Doug Thomson
Janiyah is an amazing partner for upgrades and data transfers. She is super friendly and very patient, especially with old guys that need lots of help! This is the place to do business, but she is not always here, so check first!
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May 2023 by Sandra Ziegler
Janiyah Is amazing ! She helped me download all of my apps !!!
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April 2023 by Jennifer Nichols
Janiyah was amazing!! She helped us for almost 3 straight hours with an account issue and we are thankful for her superb customer service.
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February 2023 by Tericka Ingram
My experience 10/10!!! Janiyah was amazing!! She was very welcoming when i first came in to ask about progressive leasing . She gave me a couple of different options to choose from when i asked about iphones . After the transaction she educated me about ACP which saved me $30 on my monthly bill!!!! She also helped me with some other personal things and i just really appreciate her for going above and beyond!
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February 2023 by Yolanda Rios
Store closes early and does not follow their posted ours.
