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April 2024 by Melissa H.
Great shop with amazing customer service! We go here for all four of our cars! We always recommend discount tire to others!
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February 2024 by Juan Guiter
Don't bother with this place, terrible customer service
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February 2024 by Adam
I recently had the pleasure of visiting Discount Tire in Frisco, and I must say I was extremely impressed with the level of service I received. The staff was incredibly friendly and knowledgeable, and they went above and beyond to make sure I was taken care of.Not only did they help me find the perfect set of tires for my car, but they also gave me a great deal on them. The installation process was quick and efficient, and my car now drives like a dream.I was also impressed with the cleanliness and organization of the store. It was clear that they take pride in their work and value their customers' satisfaction.Overall, I would highly recommend Discount Tire in Frisco to anyone in need of new tires or tire services. They provide exceptional service at a great price, and I will definitely be returning for all of my future tire needs.
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February 2024 by misphit72
Unbelievable service. I can't say enough about this Discount Tire.
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February 2024 by Jane Leenerts
I had a very good experience at Discount Tire, FM 423, today. The two gentlemen who worked with me were professional and kind. The tire was repaired in 45 minutes and no charge. We are longtime customers at this Discount Tire and will continue to give them our business. Thank you!
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February 2024 by Dawan Mcneely
Replaced tires and wipers. Process was simple did everything online. I assume this made the process very simple.
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February 2024 by A L
Very fast and great service. This store is like a race car garage. Well staffed. In and out in 30mins with appt. Incredible
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January 2024 by Dewayne Melvin
Always a long wait time and the prices are edging really high.This company is cutting every angle for profit but I think greed is starting to set in. Discount used to be the go too place with fair pricing and people first attitude...now..the register person sizes you up like a boat tuna for sushi. For the first time ever..I'll say..shop around first before choosing Discount with thier own brand of tires.
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January 2024 by Dono Pelham
4 new tires.In and out in 30min.Amazing!!
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January 2024 by Krista Aramaki
Great prices and service as always! In and out quickly and back on the road.
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January 2024 by Charles J. Board
Always get what I need in a timely manner here even though they are swamped with customers
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January 2024 by David Mair
First time in years of using Discount Tire at this location that I’ve been disappointed, but they’ve really blown it this time. The first guy misquoted the tire I needed by $50. While waiting for the tire replacement, I’ve now watched four people who arrived after me have their work completed & depart. After 75 minutes, my car is sitting outside untouched. This is their worst performance by far.
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January 2024 by James Honeycutt
Another great experience. Great quality tires at the lowest price. They got me in and out in under an hour. And they always check my air pressure in my tires just by driving through. It's extremely convenient!
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January 2024 by Doug Garrett
Sorry but customer service at this location is terrible. They overbook appointments such that walk-ins suffering unexpected tire issues that cannot be scheduled, frequently wait 20+ minutes to even speak to a clerk. Those who do have appointments get in quicker but stand around 10 to 15 minutes before they get any attention because the appointments are so overbooked.Before Discount Tire began booking appointments a walk in on a busy day might wait an hour and a half to be serviced. No it's upwards of 2 hours on a busy day. The scheduled appointments take an hour and 15 to an hour and a half. On average everyone is waiting longer than prior to the appointment process. I'm sure the staff appointment process has a book-cooking effect so this doesn't show up in their numbers but as someone who does typically book I can confirm it has had an overall negative effect.I've been a customer for well over 20 years and never received such poor service. As I stand here waiting in line, walk-in questions at the "appointment" counter have twice now turned into those folks being serviced ahead of the 30 minute wait at the walk-in line.Use Discount Tire, just not this location.
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December 2023 by Corey West
We got lucky and were able to do a walk in appointment. They helped me find the right tires and I was out in less than 30 minutes. Great service!
