-
March 2024 by Kent Runyan
Great place to get grooming done
-
January 2024 by Laurie H
If you are from out of town, don't intend to use this groomer regularly, or just don't like dishonest groomers, don't go here! They ripped me off for $140.Sat. Dec 23rd, I called to get appointments for 30 pound Australian Shepherd and an 8 pound YorkiPoo. They don't make appointments. They said it is first come first serve, which, I found out, is NOT good for the animals as they sit in kennels for HOURS.I dropped them off around 10 am and asked how long. The girl said they will text you and let you know when they're done. I am from out of state and visiting so I needed some idea and a head's up so she said she would text me an hour before they were done. (THAT didn't happen.)I had told the young girl who checked us in that the last groomer (from another state) had left small mats in her arm pits. The girl acted shocked and said that area is something they automatically tend to. (they didn't)It had been 3.5 hours and I had heard nothing so I called for an update. No answer. Had to leave message. I finally got a reply some time later that they were ALMOST ready to be next.WHAT? 3.5 hours they have been sitting in that very LOUD environment? And it is LOUD with a lot of dogs barking from every which direction. My dogs have been vaxed but I am suspicious if they even read the papers I had texted. If they had read it, they would not have kept referring to my Aussie as DUMBO. His name is Gumbo and it is on every paper that they should be checking thoroughly. Kennel cough can spread fast and if these rushed groomers are not checking that every dog has had Bordetella shots, it could be bad.This place moves dogs through like cattle in a meat market. They take as many as they can. Meanwhile all these dogs are left sitting in cages for HOURS.Around 3:30 pm, I got a text that they were done. It was a LOUD mad house when we walked in. My two were huddled in a cage with barking dogs right next to them. All I could think about is getting them out of there. The girl put on Gumbo's harness. while I was getting my Yorkipoo's on. Gumbo's harness was put on upside down so it was falling off him on the way to the car. This girl works with dogs?I paid them $140 CASH as cash, paypal, venmo is all they could take. No credit cards. (easier to get money back from a credit card) I was taken aback when they told me $140 because their website claims it is $55 for a full groom for small dog. I never got a receipt so don't know why I was charged so much more.When I got back to my son's house, we noticed my Yorkipoo's front nails were not done. Three were clipped in the back. The rest was left just the same as when I took her in. Her body and legs hadn't been cut whatsoever and there were still mats in her in armpits! She had a mat in her chest. Not only that, but I had a ponytail on top my dog's head before I took her. THAT same rubber band was still in her hair. They had just put a different one with a bow on top. When I went to take those out 3 days later, her ponytail was one big mat. If they had bathed her, they washed her with that ponytail in because the rubber bands that I use are silicone strips that are meant to be broken to remove. They are NOT reusable. She didn't smell bathed. She smelled like cologne.Bottom line is that they did not give my little dog a full groom. They didn't give her a groom at all. When I texted my concerns to Furry Friends, I got a reply 2 days later that she was sorry and explained she had one of her groomers do her. She asked me to bring my dog back the following week knowing I was from out of state.I told her I could not do that (she knew that) and I told her that I should not have been charged $140 if my dog did not get a full groom.I heard nothing back after that. No surprise there. I am writing this TRUE review to warn people so you do not get taken like I did.I am a senior on social security. Those grooms were my ONLY Christmas gift and Furry Friends Pet Parlor ruined it.
-
December 2023 by Chris Bloch
Misty did an amazing job! Won’t go anywhere else to get my dogs groomed from now on!
-
November 2023 by Jenelle Pennington
They do an amazing job with my dog. He is always treated well. He comes home with light fluffy fur and smells amazing. They always take the extra time to groom and trim him the way we like. The pricing is very reasonable and quality is excellent.
-
November 2023 by melissa hazel
I have been a dog owner all of my life but NEVER have I EVER experienced the attentiveness, kindness, and patience that I receive from Misty, owner of Furry Friends, and her associates. Since taking my dog, who has special needs, to say the least, to Furry Friends, not only has he become accustomed to his surroundings, and he is very timid, but he has also found the ONLY person he feels comfortable enough being with while I am away. Misty is the REAL DEAL DOG WHISPERER too, and it is obvious from the get go that she loves what she does. She is an incredible person with unbelievable skills and I am proud to say God has blessed me with a good friend, which is the icing on the cake, so to speak!So if you care at all about the people you entrust when caring for your babies, Furry Friends is your option. You will NOT be disappointed..ever!
-
November 2023 by Jonah Lackey
I take my dog here once a week for a bath. He gets excited as soon as he realizes where we are. Running full speed to the door. So they must be doing something right. Now he’s a Chihuahua mix so he doesn’t need a haircut. But every time I come to pick him up I get to see all the amazing haircut dogs waiting to get picked up too. Very friendly and professional environment. I will be taking my dog here until he crosses the rainbow bridge.
-
November 2023 by Shawn Chambers
The owner Misty at Furry Friends pet parlor is the best dog groomer around. She is very experienced and professional and my doggies love her. They always come home smelling good and have great cuts! My doodles love her!
-
November 2023 by M L
Misty has taken great care of my fur babies for years. She’s the absolute best groomer and my girls look amazing every time. I’ve also boarded them with her and they LOVE her and everyone at Furry Friends.
-
November 2023 by Sarah Shooter
Love Furry Friends! They have always taken great care with grooming our dog! She comes home beautiful every time! Misty and her team do an awesome job!
-
November 2023 by Leland Morris
Misty is wonderful! I have been taking our dog to her for several years. I would not consider using anyone else. She is super easy to work with and friendly. Outstanding
-
November 2023 by Cheri Snyder
Super friendly, great customer service, and the haircut was the best he’s ever gotten! I also leave my pitbull for boarding and Misty sends tons of pics and videos while I’m away! So sweet!! 10/10 would recommend!
-
November 2023 by Aaron Alkek
Misty was great! Very friendly and gentle with my pups. They can be a bit much in new places but she knew just what to do keep them calm and they cleaned up nicely
-
April 2023 by William Grubbs (Billy)
Had my first experience here and it was fantastic. The woman running the place was super friendly and took great care of my dog Kobe. He’s pretty timid, but felt right at home and got a great wash and nail clipping. I’m definitely going to be coming back.
-
April 2023 by william grubbs
Had my first experience here and it was fantastic. The woman running the place was super friendly and took great care of my dog Kobe. He’s pretty timid, but felt right at home and got a great wash and nail clipping. I’m definitely going to be coming back.
-
April 2023 by Nick Goulet
We have experienced issues with the service here a couple times. One time we had water get into our dog's nose which we cleared up and it did not happen again. Then this last time, our dog was dropped off the minute they opened and she was there for over 6 hours which is way over the time it should take. Her cut was definitely rushed because her hair was not blended which leads us to believe they completely forgot about her until we texted. I called multiple times after she had been there for over 4 hours and there was no answer or call back. When we picked her up there was no recognition of how long they took and still charged full price. Sad to say but we will never be going back here.
