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March 2024 by Amor Cagampang
Rosa Sams is the professional tax preparer who helped me file my taxes. I have a very complex tax situation. She was able to navigate through this with ease and made me feel confident that my taxes were filed correctly. Thank you H&R Block and Rosa Sams for your help!
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February 2024 by Etheraiel Drakes
Great ?
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July 2023 by Teresa Mabrey
If I could give zero stars I would. I decided to give H&R block another chance after an incident years ago because a friend needed tax help. After we took off from work multiple times and our appointments kept getting moved to other locations, dates and times without even talking to us about it. I was able to talk to someone that assured us that our appointment at the El Dorado location would not be canceled so we made arrangements AGAIN to take off work. I arrived first and after talking to John and Annette about my friends situation, Annette went and made a call to a coworker on speaker phone and she proceeded to tell this person we did not want to pay for services when all I did was ask for the price and then the gentleman (if you call him that) told her he didn't want to deal with us if she was not able to take care of us that day. I WILL NEVER STEP FOOT IN H&R BLOCK AGAIN AND I WILL TELL PEOPLE NOT TO USE THEIR SERVICES!
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May 2023 by Josie Widener
Nanette was very down to earth and explained everything in lay terms. She made the whole thing simple and got me a great return.
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March 2023 by Mary Beasley
Great communication & Knowledge base
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February 2022 by Rahul B.
This place is awful. I have more knowledge than these tax professionals who will charge 300 plus dollars fees. She kept telling me I won't get tax hit on my stock exercise which I knew was wrong . I kept challenging her and she kept insisting she is right. Thank god I double checked on turbo tax, otherwise I would have got a massive audit from irs, plus I would have done other exercises which would have left me bankrupt. Words can't describe how angry I am with these guys. These guys are a lawsuit waiting to happen
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July 2021 by Renita Paxson
Loved being welcomed in by "K"... What a sweet lady.Siri S. was fantastic! She was able to figure out our crazy financials and took great care. Thank you!
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July 2021 by Tina Ortega
Pam is awesome. She helps to make the process go smoothly.
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July 2021 by Kendra Buford
Trina Crenshaw was outstanding and provided excellent customer service!
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June 2021 by Craig Norris
It was easy and Siri did a great job. Very helpful!
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June 2021 by Kimberly Guns
I have been using H & R Block since 2015. I have always been very pleased with their customer service and expertise.
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April 2021 by Liliana Hall
Pam Hagler is extraordinary!!! I cannot thank her enough for her help! She made this process seamless and I don't know what I would have done without her.
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April 2021 by wingram162
Dr Jan Hunter does an excellent job of preparing my taxes and checking to make sure I'm not overpaying.
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April 2021 by ANGELA Menefee
The price. I've used Block Advisors for ten plus years. A $20.00 incentive off your taxes if you refer a friend is not a competitive incentive today! Although, I was given a $50. discount today and I appreciate Mrs. Crenshaw's and her manager's gesture in offering me $50.00 off my total price. It's just too expensive and no incentive for retuning customers.
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April 2021 by Renee Francis
We love working with Trina Crenshaw. She's the best.
