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April 2021 by A Cervantes
Its closed now. Checked jan 2 2022
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April 2021 by H N
The nurse that took my vitals was rude and acted like she really didn't want to be there. The doctor was nice and friendly, but I didn't have a great overall experience with this place. Sadly, I won't return just because of my experience with the rude nurse.*Also, they do take your credit card information prior to your being seen "in case insurance doesn't cover something". They did run my insurance prior to my being seen, and I still get billed several weeks later even though my insurance should have covered the visit. Avoid this place!Update: I sent an email to the email provided in this reply and have yet to hear anything back from Med Express. It seems they just want to appear that they care when in fact they actually do not...they just want your money.
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October 2020 by Angela Ade
Amazing and clean office ! Customer service was beyond exceptional and wait time was short. Dr.Flores was so educational and made me feel so comfortable in my situation, he was kind and understood how I feel and exactly what I needed to make me feel better. Thank you to the evening staff of (10/06)!!!
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October 2020 by Z-haan S.
Horrible customer service today. Very unorganized and unprofessional. These people here do not know what they are doing. This was an very unpleasant experience and I WILL NOT BE RETURNING. Please fire your medical assistant she is very bad for business!
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August 2020 by Hope N
The nurse that took my vitals was rude and acted like she really didn't want to be there. The doctor was nice and friendly, but I didn't have a great overall experience with this place. Sadly, I won't return just because of my experience with the rude nurse.*Also, they do take your credit card information prior to your being seen "in case insurance doesn't cover something". They did run my insurance prior to my being seen, and I still get billed several weeks later even though my insurance should have covered the visit. Avoid this place!Update: I sent an email to the email provided in this reply and have yet to hear anything back from Med Express. It seems they just want to appear that they care when in fact they actually do not...they just want your money.
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July 2020 by Sarah Morr
Take advantage of any situation just to get your money. Go to a actual emergency room. These people are not good.
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July 2020 by Q
Took a shot in the dark just to see if they treat ingrown toenails and I got attitude from the get go. Then I was told “Sure. I mean you can go to any nail salon, but we’ll do the best we can.”
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July 2020 by Freddie Vinson
Very friendly and efficient staff! Recently took my child here after complaining about an earache. Dr. John Flores did the examination and even took the time to explain in detail what was causing the earache. He even drew diagrams on the examination chair paper like it was a medical presentation! It was an awesome experience for both me and my child! Highly recommend MedExpress!
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July 2020 by Abigail Regan
This is the WORST Dr. office I have ever been to. This place deserves a negative rating but it was not an option. The nurses are not patient and will cut you off multiple times so they can get out of the room and not answer your questions. The Nurse Practitioner I saw had very little idea what she was doing. She sent in the wrong test for me, and they didn’t bother to call and tell me after I have been waiting for almost a week for my results. I called them today, asking more questions abt my results and i was told to go see my OBGYN because they can’t help me. I already paid a copay and lab fees for my tests and now they want to tell me to go see someone else? This place is an absolute joke. Do not waste your time coming here. Also my visit took almost 2 hours when i was the only one in the office... save your money and time and go to Rapid Med in The Colony if you are looking for a quick, reliable and good doctor.
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June 2020 by Avra C.
I went to Med Express last Friday with nausea, vomitting and a headache. I called them when I arrived and they turned me away! They said that they are not seeing patients with my symptoms!! WHAT?? Will not return to them EVER! What kind of patients are you seeing? Bruises and bumps? Went to another Urgent Care Center 4 miles away and was very happy with the results. Don't bother going here!!
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March 2020 by Lisa Norton
Been twice and felt very taken care of. Will be back if ever needed. Loved the service and the friendliness and help of the staff.
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February 2020 by Rachel Stolz
I was not expecting the level of care I got here-it was phenomenal!!! Dr Zaman was thorough and very caring! The nursing staff was awesome! The front desk was incredible with talking through prices and making sure everything was clear! I highly recommend!
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February 2020 by Charles H.
Thank you Dr. Flores and your incredible staff. Went to visit them the next day after a fracture and everyone was welcoming, engaging, and understanding. Upfront pricing without any surprise made my visit affordable and comfortable. Dr. Flores went above and beyond my expectations from an urgent care center given my immediate needs. I would highly recommend their services for what I incurred with my injury. Thank you Dr. Flores and Staff
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January 2020 by Mykah Kiser
This place was wonderful. It was very clean, and all people I encountered were friendly (which is so nice when you don't feel your best). I only had to pay my normal co-pay not a 'urgent care' co-pay. Would highly recommend.
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January 2020 by Julie W.
This MedExpress in Little Elm Walgreen is excellent! Everyone is really nice and they got patients in pretty quickly. My wait was only about 30 minutes and they were busy. You see an actual doctor. I was impressed and pleased at the level of care and the convenience. They took their time with me. I had a major skin issue in my leg and they were able to take care of it. I highly recommend this urgent care.
