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August 2023 by Terrie D.
I have used Point Bank of Little Elm for seven years, however used Point Bank of Lewisville for about eight years while employed at Lewisville Family Medical Associates. I have always been treated with great respect as a banking customer. I honestly have never had a single problem with this bank. Experience with all sorts of notary from real estate to very important medical documents. You could never ask for a more compassionate branch manager. Everything that I took to her to be completed was done with with joy. Our business relationship is built upon loyalty and respect. The entire banking staff is wonderful. I look forward to maintaining a banking relationship for years come, Douglas, T (7/23)
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May 2023 by Joe Skenesky
Super friendly and Helpful staff great local bank
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March 2023 by Alan Head
The branch manager Dominika and banker Theresa always take good care of me. Both ladies provide good customer service.
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March 2023 by Tonya Gibbs
I can’t tell you how HELPFUL and kind Dominika is. She helped me get my account open again, and really went the extra mile in doing so! 10/10 recommend this location because of her!! ?
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October 2022 by Michael Miles
Amazing Service!!!For any of the things this bank lacks in comparison to the Bigger Banks, it certainly makes up for in Customer Service. I am always made to feel special and important by each one of the employees and if I am having a bad day I always feel better after walking out of my favorite location.Thank you so much to these amazing women!!-Dominika-Theresa-Anna-MorganKeep up the Great Work!
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October 2022 by Paula M.
This bank is always concerned about small businesses and how to ensure they remain alive to bolster the local economy. They also support the communities and are committed to helping them thrive.
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September 2022 by Don D.
Opened an account here to support a local businesses. They have poor customer service and are not up to date on technology.
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June 2022 by Jesse S
I needed to open an account here for a specific purpose and the branch manager said that they were fine to let me open an account for the stated purpose. After opening the account, the terms and conditions of my account repeatedly changed, with the bank manager sometimes calling my cell phone out of the blue to notify me of what changes they were constantly making to our agreement.After having repeated problems with the surly branch manager, who at one point accused me of money laundering, I ended up moving the account somewhere else to a different local bank who gave me absolutely wonderful service.On top of that, their online banking system is amateurish and lacking most modern banking features, and I could never imagine using this bank for regular day-to-day banking.
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June 2022 by Jesse S.
I needed to open an account here for a specific purpose and the branch manager said that they were fine to let me open an account for the stated purpose. After opening the account, the terms and conditions of my account repeatedly changed, with the bank manager sometimes calling my cell phone out of the blue to notify me of what changes they were constantly making to our agreement. After having repeated problems with the surly branch manager, who at one point accused me of money laundering, I ended up moving the account somewhere else to a different local bank who gave me absolutely wonderful service. On top of that, their online banking system is amateurish and lacking most modern banking features, and I could never imagine using this bank for regular day-to-day banking.
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January 2022 by Bobbie Kpandeyenge
This bank has been my back for about 3 years great customer service always willing to help.Keep up the good work.
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January 2022 by TEX-HOME REPAIRS AND RENOVATIONS, LLC
Amazing Service!!!For any of the things this bank lacks in comparison to the Bigger Banks, it certainly makes up for in Customer Service. I am always made to feel special and important by each one of the employees and if I am having a bad day I always feel better after walking out of my favorite location.Thank you so much to these amazing women!!-Dominika-Theresa-Anna-MorganKeep up the Great Work!
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December 2021 by Michael Hudson
Amazing Service!!!For any of the things this bank lacks in comparison to the Bigger Banks, it certainly makes up for in Customer Service. I am always made to feel special and important by each one of the employees and if I am having a bad day I always feel better after walking out of my favorite location.Thank you so much to these amazing women!!-Dominika-Theresa-Anna-MorganKeep up the Great Work!
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December 2021 by Deandra Northcutt
Contacting through phone calls is a nightmare. Has you wait for almost an hour before the automated machine disconnects you, and you have to call back getting further in line. Mobile app unreliable.
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March 2021 by Rainy Mitchell
OH. MY. GOODNESS...this Point Bank location is amazing and the WHOLE Point Bank Community is made up of not only friends but family!!Josh, Theresa, and Anna know me by name and take care of me and my accounts as if I were the most important person on the planet.I have several business accounts with them, as well, and I recommend all entrepreneurs to leave their current banking establishment and join the Point Bank Financial Institution
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March 2021 by mondy5
I have been banking at the Point Bank at Little Elm for my business for last 2.5 years, the people are amazingly helpful. They will always find ways to find a solution to my requests. It was so easy to work with the team to get PPP loan for my business. I have dealt with other Banks, but this bank has personalized service and very cost effective. I would recommend anyone to try them out.
